06-23-2013, 06:55 PM #1
- Join Date
- Jun 2013
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Mediaconnect will crash after projecting with Windows 8 (29PFL4908)
This is what happens.
✓ Disabled Anti-Virus
✓ Disabled Firewall
✓ Disabled UPnP
✓ Enabled UPnP
✓ Latest firmware on the TV
✓ Laptop exceeds recommended hardware requirements
✓ 19.5 Megabit Downlink over Wi-Fi
✓ Tried with TV-Ethernet-to-Router
✓ Tried with Laptop-Ethernet-to-Router
✓ Tried Vista SP1/2 Compatibility Settings
✓ Tried UAC Administrative Elevation
✓ Tried Windows 7 Compatibility Settings
✓ Works with YouTube App
✓ Works with "Browse PC", but does not playback MPEG-4 files, only "picture" files
✓ Render is turned on
✓ No other devices are consuming network bandwidth
✓ Worked earlier with expected latency/video artifacts (once today)
✓ Restarted Router
✓ Restarted TV
✓ Restarted Laptop
✓ Re-installed MediaConnect
✓ Checked Online Manuals
✓ Phoned Tech Support
I'll probably return this to future shop. Sucks that the application keeps crashing in Windows 8.
The lady on the phone kept saying it might be a signal issue, etc. I said it couldn't be because it did work earlier today when I played back a video and the latency/video artefacts were there but the sound worked. The fact that it worked once is evidence that there is enough processing capability/signal strength to transmit audio/video.
She recommended the usual disable AV/firewall, re-start uPnP on the router, etc. I just think that MediaConnect overall is a crappy software that can't run in Windows 8 well without crashing, hopefully they can update it to be "Windows Certified" since its disappointing to still not have compatible-based software in 2013.
Last edited by Concido; 06-23-2013 at 07:26 PM.
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