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    Question 46PFL9706T Problems - Easylink - Self Power On/Off etc.....

    Hi all

    I was hoping someone (a Philips moderator maybe) can point me in the right direction for the Standby Software update? After doing much research on the net about issues with my TV it looks like this is the solution. I have the latest firmware on my tv (14.104.) yet I am still having issues with the TV switching on and off etc.

    I have been told to ring the TV help line but really begrudge paying for a service that I believe should be free. Is there any way I could provide details over the forum to get this issue fixed?

    I opened a chat session yesterday with a member of Philips staff but they did not have a clue what I was talking about (they kept telling me to update the TV firmware) and they said they would email me if they knew more. From looking at posts on this forum it seems that the moderators are aware of this issue and I was wondering if one of them would be able to help me.


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    Philips - Ina's Avatar
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    Quote Originally Posted by Swissola View Post
    Hi all

    I was hoping someone (a Philips moderator maybe) can point me in the right direction for the Standby Software update? After doing much research on the net about issues with my TV it looks like this is the solution. I have the latest firmware on my tv (14.104.) yet I am still having issues with the TV switching on and off etc.

    I have been told to ring the TV help line but really begrudge paying for a service that I believe should be free. Is there any way I could provide details over the forum to get this issue fixed?

    I opened a chat session yesterday with a member of Philips staff but they did not have a clue what I was talking about (they kept telling me to update the TV firmware) and they said they would email me if they knew more. From looking at posts on this forum it seems that the moderators are aware of this issue and I was wondering if one of them would be able to help me.

    Hi Swissola,

    Please see this thread regarding Standby Software Updates and the reason for this not being made available directly from the forum:

    http://bit.ly/1b2b19E

    Best regards,
    Ina

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