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  1. #1
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    Htl9100 delivered today :(

    I have been eagerly waiting for my htl9100 to be delivered. It finally arrived today fanastic! Rushed home from work and unwrapped it to find its been delivered with two pin plugs I ordered off the philips.co.uk website, its been delivered to a uk address surely that would indicate i need 3 pin plugs and now I can't use it as I can't plug it in... Extremely disappointed

  2. #2
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    Dear Smt,

    I’m sorry to hear that you received a two pin plug unit instead of the three pin UK unit. I advised you to contact the UK consumer care team (numbers on link below). They will be able to resolve your issue in no timw.

    Sorry for any inconvenience caused.

    http://www.support.philips.com/suppo...userCountry=gb

    Kind Regards,

    Marcus
    Forum Mod

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