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  1. #1
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    HTS5543: no video after firmware upgrade

    Hello,

    I just bought a new HTS5543/98 unit and after upgrading to the latest firmware v20.18.10.10, there's no video but sound is working fine. It was working fine right out of the box before the upgrade. HDMI cable is working fine on my other player. Changed to a different HDMI port doesn't work either.

    Read the manual and pressed 304 and 439 on the remote control to reset or something but it's still the same.

    Any ideas?

    Thanks
    Last edited by nhussain; 06-30-2013 at 02:06 AM.

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    Hi, welcome to the forum! No picture but sound, does this occur when playing from the TV source or other sources as well, i.e. DVDs?

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    Quote Originally Posted by Teddy View Post
    Hi, welcome to the forum! No picture but sound, does this occur when playing from the TV source or other sources as well, i.e. DVDs?
    Well when i switch on the unit, there's nothing on the tv screen, just a blank screen no menu etc, playing a dvd has only sound coming out. Playing mp3 file from usb..same thing..only sound.

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    If that’s the case, I would recommend you to get in touch with your nearest Philips support and look at repair/exchange options.

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