I have a 4GB GoGear Raga SA4RGA04KF/97 with firmware revision 1.14.

The player came with two MP3 files loaded onto it. Both files have ID3v1 and ID3v2 tags that list the Title, Artist, Album and Genre. One file has genre "Rock" and the other has genre "Pop".

When I try to play the files by genre (I use menu: Music > Genre), the genres are listed as "Rock" and "Unknown Genre". Somehow, the "Pop" genre given in one of the files is not being recognised. Does anyone know why this is happening?

Andrew McLachlan