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Topic: Sever Satus

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    Sever Satus

    Hello.

    Could you please provide a more informative message at the start of this forum.

    The message you have posted is very uninformative

    It should state the time at which the message was posted.

    Why: If this message was posted a few hours ago I know that you have some problem and are presumably
    working on it. At least I hope you are.

    If the message was posted a week ago I have to take my TV back to the shop and get my money back.

    The details tab is stunningly less than helpful. Click on it and it says "NetTV service Portal is not available"

    Well guess what, I know that. I'd hazard a guess that everybody reading and posting to this forum knows that.

    If you post sensible and useful messages at the start of the forum you'll make everybody happy and
    stop a load of wasted calls and mails to your service people.

    Hope you get your stuff fixed soon

    Cheers

    /Joe Armstrong

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    I strongly support Joe Armstrong´s oppinion.
    Philips, your customers are waiting for answers, what are you waiting for?

  3. #3
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    Another comment

    "... product are temporarily not available.... "

    The word temporary means (OED) "lasting for only a limited period of time; not permanent:"

    Given that there are large number of postings about this it would hardly appear to be temporary.

    A more accurate wording would be "will be disrupted for an extended period - we haven't a clue what's wrong but our gnomes are working on it."


    If anybody representing Phillips reads these forums I'd be grateful if they could comment.

    If nobody from Phillips reads them, then I suggest they should do so.

    I find the suggestion that this is due to a Server error strange - making reliable servers is
    well-understood, if server has failed it should take a few seconds to flip in a hot-standby.

    Cheers

    /Joe

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