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  1. #1
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    Thumbs up Technical feedback - FW v000.171.049.000 (171.49) - for 6/7/8/9xx8 series - 2013

    Hi all.

    The new FW is live. This thread is for technical feedback only. For other discussions please post in the related discussion thread. "Off topic" posts regarding the firmware will be moved to the discussion thread (linked over).
    This FW is applicable to EU models only.

    Important:
    After upgrading your TV, it is necessary to perform a "cold start". This means that, after the TV is running again (after the update), shut down the TV, wait 1 minute (till all components are shut down), and unplug the TV from the mains (pull power cord) for 2 minutes before starting again.

    Important:
    It will not be possible to downgrade to a previous software version (64.xx) after updating to version 171.49.



    Changelog:


    QF2EU_0.171.49.0 (Date published: 2013-07-04)

    • Enabling DTS for 7000/8000/9000
    • Wifi smart screen for Android devices (requires Philips MyRemote app)
    • New application: Multi Room TV watching .
    • New version of YouTubeLeanBack.
    • Improvement to the MyRemote App TV-guide and controls on Smart Phones.
    • Improvement regarding Czech UPC cable installation.
    • Improvement regarding BBC i-player movies not working.
    • Improvement to have the favorite channels on top via IP-EPG.
    • Improvement to the Social TV app.
    • Improvement regarding the crackling/loud plopping noise when switching on HDMI equipment.
    • Improvement to the remote control pairing in virgin mode.
    • Improvement to avoid having only vertical lines but having picture at startup.
    • Improvement to avoid reboots when playing 3D via Blu-ray or Astra 3D.
    • Improvement to get positive DVB-S Unicable installation with Technisat equipment.
    • Improved mouse pointer (arrow).


    QF2EU_0.68.18.0 (Date published: 2013-04-12)
    • Solution about consistent behavior of the EXIT key.
    • Homescreen adaptation for Germany. (Kabel/Antennen Fernsehen)
    • Hebrew text disabled in Now en Next + 8 days EPG. (Mainly solved for Israel market)
    • Improvement stability behavior when starting up from HDMI source.
    • Live TXT subtitles from broadcast no longer shown during playback of a recording without
    • BBC iPlayer, video and radio program is functioning again.
    • Solution about sometimes no connection to Philips Smart TV portal during virgin installation.


    Please use the following template in this thread:

    ============================
    TV Model: xxPFLxxxx (please fill in)
    Previous Firmware: xx.xx (please fill in)

    Positive:
    +
    +
    +

    Negative:
    -
    -
    -
    ============================
    Last edited by Philips - Ina; 07-12-2013 at 03:59 PM. Reason: Adding info re. downgrading

  2. #2
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    ============================
    TV Model: 40PFL8008K/12
    Previous Firmware: 064.018 and 171.47 (leaked version)

    In general, I did not find any improvements compared to the previous versions yet.

    Negative:
    - Ambilight still flashing at top right of screen when playing 24p material
    - Cannot find the logic in the ambilight settings (dynamic and brightness) and how they work together. This was much better on my 40PFL9704H. It seems as if ambilight only follows the on-screen colors on dynamic setting 8, 9 or 10. However on settings 8 and 9, ambilight turns off instead of showing a dimmed white during dark scenes. Settings below 8 hardly seem to follow the on-screen colors.
    ============================

    I really hope the flashing ambilight issue is fixed quickly with some kind of interim release, because it's the most annoying bug I ever encountered on a Philips TV!

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    ============================
    TV Model: 55PFL7108s/12 (please fill in)
    Previous Firmware: QF2EU-0.64.18.0 (please fill in)

    Positive:
    + Netflix App
    +
    +

    Negative:
    - Cant Log in to Netflix (Stuck on "Are you a Netflix member?" Yes/no), can`t highlight or "ok" the onscreen buttons
    -
    -
    ============================

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    Better but still...

    TV Model: 55PFL8008s
    Previous Firmware: 171.049

    Positive:
    + auto 3d seems to be working now
    + seems to be playing better MKV movies (had file not found all the time)
    +auto fill seems to be working better

    Negative:
    - led blinks more on the right up side also white not only red
    - after 20 min the movie via network stuck don't know why will update

  5. #5
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    ============================
    TV Model: 55PFL8008K
    Previous Firmware: 0.64.18.0

    Positive:
    + DTS support in media player (thanks for this !)
    + some menus are faster (but not all of them)
    + mkv aspect ratio and auto 3D detection works very well (when mkv container has all required info set properly)
    + all my full-HD mkv and m2ts files (1080-50p 25Mbits) play flawlessly (through USB or DLNA)

    Negative:
    - "Options" menu is very very slow (to change default picture style for instance)
    - no mkv embedded subtitles support (= media player biggest missing function)
    - no external subtitles (srt) font size configuration (= default font size is too small)
    - Smart TV is painfully slow (= not usable)
    - Bug: Smart TV - When adding one new app with the option to choose its location in your app gallery (second "add" button), added application's logo remains "in the middle" of the gallery (on top of all other content displayed), instead of selected location. TV off/on is the only way to sort this out.

    ============================

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    Changelog added above.

    Best regards,
    Ina

  7. #7
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    Hi all,

    Thank you for your feedback

    Regarding Netflix:

    We are aware that the Netflix app is currently not working with this software update, even though it is visible in SmartTV.

    We are working hard to get it the full app out to you, so you can enjoy it as soon as possible.

    Best regards,
    Ina

  8. #8
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    Talking

    Quote Originally Posted by antti-la View Post
    ============================
    TV Model: 55PFL8008
    Previous Firmware: QF2EU-0.64.18.0

    Positive:
    + Overall it works somewhat faster... 1
    + Smart-tv motion remote control pointer works better, cursor is improved... 2
    + HDMI sources work more stable when switching between multiple sources even if the source has gone to some sort of hibernate mode in between.


    Negative:
    - ... 1 but it can still be a bit unresponsive and laggy at times, please try to make it a bit snappier and more responsive in future. I'm ashamed to show off my new tv to friends who chose to buy Samsung / Sony models from the same price range, because of this.
    - ... 2 It still seems to lose connection too often which makes it basically pretty much useless.
    - Smart TV - Netflix doesn't seem to work at all. Freezes on first new-user/login screen.
    - Most of all TV takes too just long to boot up fully. Biggest problem is that you can't even change volume when it's loading up. Good luck firing your tv up at night, if it has been at high volume earlier, you're very likely to wake up your housemates. Also if you try to feed too much commands with remote while it's still loading things up, there's a big change that the tv will crash / start doing various bugs and reboot. (ie. holding volume button pressed down right after the image starts showing up)

    ============================
    And mind that these issues also concern 46PFL8007 for about a year now as well! But I'm still confident Philips will take care!!

  9. #9
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    TV Model: 47PFL6008K
    Previous Firmware: 0.64.18.0

    Positive:
    - I did not found it any positive effects from previous version of soft wear,

    Negative:
    - when I switch on "quick start" function I can switch TV only by main button "ON". When I use "CH+" or "house" on remote control I cannot switch TV and what is worst after it I cannot switch TV at all also when I use main button "ON". I have to unplug power cable and after it I can start TV only use main button "ON". Why it is happened this is serious problem. It looks that during quick star lunch I can only use main power on button use. How I can back to previous software version I did not have this problem earlier?

    - in Polish menu still "quick start" is called in menu TV "skrócona instrukcja obslugi" what means short manual instruction. It is mistake in translation. When it will be fixed I informed Phillips about this problem about 2 months ago.

    - EPG channels still not work properly with CAM module of Connax. Missing polish signs. When it will be fixed? In Poland your TV only work properly with UPC CAM modules, this is only about 5-10% from polish homes (users). I leave in 5th biggest cities in Poland and UPC do not supply services in this are, what shall I do?

    - restart of TV it is often situation. I am writing also this as representative a lot of polish users. Restart or switch offs are after working of some hours. Of course function responsible by switching TV are disabled in TV.

    - size of font from .txt files during watching movies from USB is unreadable. Subtitles are very small unreadable for normal user watching TV from 2-3 meters. Why I cannot make size bigger?

    I will be honest I am really disappointed about working of this TV. I read a lot of complains on polish forums about restarts out of controls and etc.. I was thinks about TV for bedroom because I would like to have same remote controls but in this case I will use for sure not Philips TV if this problem won’t be solve.

  10. #10
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    TV Model: 55PFL8008s
    Current Firmware: 171.049

    - When you turn on the TV from standby mode, the screen is black, there is sound, you see the controls (vol, menu etc..) you can even change hdmi inputs - but nothing there, happened twice already (didn't happened in past version) had to do a cold reset (unplug the tv power)

    - sometimes when you turn the TV there are 2 red leds on the right corner, they go off when the screen comes up (was also in past firmware)

    - Hebrew is still backwards when you use network to browse folder/file names

    -BTW how do you change the audio of MKV file if there are more than 1 track? didn't found this option

  11. #11
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    Quote Originally Posted by n3z3k View Post
    TV Model: 55PFL8008s
    Current Firmware: 171.049

    - When you turn on the TV from standby mode, the screen is black, there is sound, you see the controls (vol, menu etc..) you can even change hdmi inputs - but nothing there, happened twice already (didn't happened in past version) had to do a cold reset (unplug the tv power)

    - sometimes when you turn the TV there are 2 red leds on the right corner, they go off when the screen comes up (was also in past firmware)

    - Hebrew is still backwards when you use network to browse folder/file names

    -BTW how do you change the audio of MKV file if there are more than 1 track? didn't found this option

    Hi n3z3k,

    What was the previous software version on your TV?

    Please use the template for this thread. For general discussions and specific questions about the software, please see/use the experience thread:
    http://bit.ly/12h9u91

    Best regards,
    Ina

  12. #12
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    Hi guys,

    Just to let you all know that off topic discussions will be moved over to the experience thread.

    We very much appreciate all the feedback you guys are taking your time to post - in both the experience and technical threads equally. The technical thread has a vital role in feeding back to the developers as much as the experience thread, but in a more streamlined way.

    For us to be able to collate technical feedback as efficiently as possible and in a way that is helpful to the developers, we appreciate if you could follow this request.

    I can assure you that we do indeed pay attention to and read everything in the forums even if we do not make an appearance in all threads.

    On that note, the use of existing threads is also appreciated. So if you find your thread merged with an existing one, please know that it is not meant to be an insult in any way, but merely a way for us to have an overview of various issues and questions and thereby being more efficient in responding to your specific issue as well.
    Existing threads are also the best way to involve other users in your discussion, something we always encourage.

    Thank you for your understanding. I look forward to hearing more from all of you.

    Best regards,
    Ina
    Last edited by Philips - Ina; 07-11-2013 at 11:28 AM. Reason: typo...

  13. #13
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    New software version 171.51 is now live.

    This thread is now closed.
    For technical feedback on the new 171.51 software, please look/post here:
    http://www.supportforum.philips.com/...x8-series-2013

    Best regards,
    Ina
    Last edited by Philips - Ina; 07-15-2013 at 01:40 PM.

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