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    46PFL9705H/12 [3D] stopped playing MP4 movies from USB and wont login to NET TV

    Hi,

    I know the NET TV has its own 'space' but I cannot help feeling that something has gone screwy with the TV for it to suddenly stop playing USB MP4 movies and NET TV tell me to switch off, then, back on the TV to login.....................to only repeat the same message over and over.

    The TV has software version I have is Q5551-0.140.48.0
    Yes, I have tried switching off the power source to see if something would reset.
    Yes, the USB movies work in other operating systems.

    Can you offer any help?

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    Quote Originally Posted by Davidgula View Post
    Hi,

    I know the NET TV has its own 'space' but I cannot help feeling that something has gone screwy with the TV for it to suddenly stop playing USB MP4 movies and NET TV tell me to switch off, then, back on the TV to login.....................to only repeat the same message over and over.

    The TV has software version I have is Q5551-0.140.48.0
    Yes, I have tried switching off the power source to see if something would reset.
    Yes, the USB movies work in other operating systems.

    Can you offer any help?

    Hi Davidgula,

    Welcome to the TV forum.

    When you say "NET TV tell me to switch off, then, back on the TV to login" do you mean the TV asks you to turn the TV off and the on again to complete Net TV login?

    If yes, please see this thread in Smart TV about this issue:
    http://bit.ly/15e1MOK
    Please try all the suggested solutions posted there throughout the thread.

    Regarding the MP4 issue, please check that the codecs are supported by your TV:
    http://bit.ly/13LI5RB

    Best regards,
    Ina

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