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  1. #1
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    All Blu-ray Titles Stick on Load Screen

    I'm currently renting an apartment which has a Blu-ray player (BDP5200/12). It plays DVDs fine. I rashly went and bought 3 Blu-Ray discs and they all start to load but then freeze on the screen which is showing load progress. One even plays the 20th Century Fox intro and then freezes on loading.

    The Blu-ray player has the latest software update. I've tried a 4GB SD card in the memory slot, I've tried with a 5GB USB stick in the front.

    I've spent hours online trawling websites and variously resetting and trying various settings without luck.

    Does this just mean the Blu-ray player is faulty or is there something obvious which would cause this to happen?

  2. #2
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    Hello Skinvaldo,

    Thank you for contacting us. Have you tried to restore default settings by a factory reset?
    I would also recommend you to disconnect a player from the TV and unplug it from the mains for few minutes.

    Kind regards,
    Sarka
    Philips Moderation Team

  3. #3
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    Dear Users,

    There is no active discussion on this topic for quite some time. Therefore, we may close the topic for the moment. In case you want to discuss further, you may start a new topic or send me a PM to re-open the topic.

    Thanks for your understanding in advance!

    Kind regards,
    Philips Moderation Team

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