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  1. #1
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    Angry Player completely locks up every few minutes

    This is my second BDP5510/12 player and when watching a movie, I get what looks like static every once in a while that seems overlaid on the video, rather like the subtitles are. Sound cuts out and the entire player freezes. Not even holding down the power button shuts down the player. All I can do is pull the plug and put it back in. This happens very frequently. With 3D Blu-Rays it can happen every minute or two, making them completely unwatchable. With Regular Blu-Rays it happens maybe every 10-20 minutes. With DVDs, only the sound cuts out, but at least it continues playing.

    Anybody else have this problem? And more importantly: what can be done about it?

  2. #2
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    Hello shdon,

    Thank you for your post.

    Please restore default factory settings and check again.

    Kind regards,
    Philips Moderation Team

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