Results 1 to 3 of 3
  • Topic Tools
  • Display
  • Bookmark and Share

Hybrid View

  1. #1
    New Member
    Points: 31, Level: 1
    Level completed: 62%, Points required for next Level: 19
    Overall activity: 19.0%
    Achievements:
    New Achievement!

    Join Date
    Jul 2013
    Posts
    2
    Points
    31
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    EPG on PFL7605H/12

    Hi,

    I have just noticed that the EPG does not work on my 37PFL7605H/12 i.e. cannot be switched on (before I did not use EPG on TV/DVB-T before as I used to watch programms only thru a satellite receiver). When I select [Programme guide] from the TV menu and press OK, no EPG is shown and the TV just returns to a normal watch mode. The TV preference for programme guide is set to 'From broadcaster' of course. And EPG on my other TV sets (another brand) works well.

    Have anyone else experienced any similar problems?

    Any ideas how to solve the problem are welcome.

    Best regards,
    rozwad

  2. #2
    Moderator
    Points: 10,748, Level: 31
    Level completed: 29%, Points required for next Level: 502
    Overall activity: 99.9%
    Achievements:
    New Achievement!Overdrive3 months registered10000 Experience Points
    Philips - Ina's Avatar
    Join Date
    May 2013
    Posts
    2,386
    Points
    10,748
    Level
    31
    Thanks
    3
    Thanked 65 Times in 52 Posts
    Rep Power
    10
    Quote Originally Posted by rozwad View Post
    Hi,

    I have just noticed that the EPG does not work on my 37PFL7605H/12 i.e. cannot be switched on (before I did not use EPG on TV/DVB-T before as I used to watch programms only thru a satellite receiver). When I select [Programme guide] from the TV menu and press OK, no EPG is shown and the TV just returns to a normal watch mode. The TV preference for programme guide is set to 'From broadcaster' of course. And EPG on my other TV sets (another brand) works well.

    Have anyone else experienced any similar problems?

    Any ideas how to solve the problem are welcome.

    Best regards,
    rozwad
    Hi Rozwad,

    Please ensure your TV has the latest software version installed:
    http://www.p4c.philips.com/cgi-bin/d...&scy=nl&slg=en

    To view the EPG you need to press the Browse Menu button on your remote, is this what you have tried to do? The button is depicted as an open book and is located just below the Home button. Here you can select Programme Guide to view the EPG.

    If this is what you have already attempted, please try to reinstall your DVB-T channels.

    Should you still experience issues with the EPG, please contact your local customer service who will be able to assist in troubleshooting the EPG for your region:

    http://www.support.philips.com/suppo..._selector.jsp?
    Select your country and preferred language, then Contact.

    Best regards,
    Ina
    Last edited by Philips - Ina; 07-16-2013 at 01:36 PM. Reason: Additional info

  3. #3
    New Member
    Points: 31, Level: 1
    Level completed: 62%, Points required for next Level: 19
    Overall activity: 19.0%
    Achievements:
    New Achievement!

    Join Date
    Jul 2013
    Posts
    2
    Points
    31
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hi Ina,

    Thank you for your response.

    Actually I have the latest firmware, I do follow the instructions of course, and also made a full TV reset/reinstallation and reinstalled the DVB-T channels (for Poland, where I live), however that did not help.

    I called Philips customer support and they advised just to reinstall DVB-T channels, however for another country e.g. Germany or Finland. And that is the solution for the older Philips TV sets which have problems in recognizing the EPG broadcasted thru DVB-T system in some countries like Poland (they have no proper code implemented in the firmware, as I have been told).

    Hope that helps anyone else.

    Best regards,
    rozwad
    Last edited by rozwad; 07-16-2013 at 04:17 PM.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •