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  1. #1
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    HTB9245D Firmware-update - not working anymore

    Hi there,

    I have a severe problem:

    yesterday my HTB9245D told me, there is a software-update available and asked me if it should be installed - of course I thought (-big mistake!)
    So, download took a couple of minutes (wifi) but worked - then software was installed and installed ..... and installed . After approx. 5 h it was still saying me: installing, in the meantime the fan rotation gets to its maximum rpm. Finally I decided to stop this process. now it is not working. i cna play dvd / bluray , but no sound is available. also the red light on the player indicates, it is always turned off, even if it is turned on.

    any ideas?

    I tried to reinstall the software upgrade, but nothing found.

    Regards,

    thomas

  2. #2
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    Hi tomkar, welcome to the forum! I believe that something went wrong during software update. Did you by any chance leave a disk in player during update? I would recommend you to contact retailer or Philips for service options in this case…

  3. #3
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    Hello,

    problem solved !!!!!

    yes, something went wrong during software update
    then I made a mistake (oh my god) : i was looking for htb9245 - but my player is HTS9241 !!!! So, i now found upgrade package on philips homepage - downloaded it - put onto usb stick and installed from usb-stick - without any problem - now everything is working fine again -

    Sorry for confusion

    Regards,

    thomas

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