Menu Source and Scan connections problems

[snowatom]

My TV model is 55pfl6007

I am having problems with the Menu "Source".

I have had some HDMI-CEC devices connected to my TV through my Amplifier, but I don't anymore. But I now have three HDMI1 devices still, even if i choose options button and select "Scan connections" they are still there.

How is it possible to make the tv se only HDMI1,2 and 3 again? I have tried disconnecting everything before making the "Scan connections" but nothing seems to work. isen't there a delete device option as seen on older Philips models?

please help me.

snowatom

[snowatom]

UUUhhmmm.. Anyone ???

This is pretty anoying.. Not only is there three HDMI1 all called Receiver, but only one of them actually works, and try telling the wife which one, and why the others are there and not removed .... Well I CAN'T!!!!




HELP ME PLEASE

snowatom

[Philips - Ina]

Hi snowatom,

Please ensure you have the latest software installed.

Have you tried to reinstall the TV?

Best regards,
Ina

[snowatom]

Hi Ina

I am running the latest firmware 150.89 - but I have not tried reinstalling my TV.

I agree that reinstalling TV may fix my problem, but I do not wish to lose my personal settings.

Isen't there any other way?

I mean, shouldn't the "Scan connections" function see that there are no longer theese connections and then clean up ?

snowatom

[Toengel]

Hi,

try:

- shut down
- pull power cord
- remove all cables (HDMI, TV, USB)
- start TV

Are the icons still there?

Toengel@Alex

[snowatom]

Hi Toengel

Just tried your advice... Icons still there.

I tried "Scan connections" after power on, without any HDMI cables to the TV, still no luck

snowatom

[westpaket]

u have to click on the source and than use the option key to reset the source to the original name/type
regards

[snowatom]

Hi westpaket

Allready tried that, makes no difference.

snowatom

[Philips - Ina]

Hi westpaket

Allready tried that, makes no difference.

snowatom

Hi snowatom,

If none of the above solutions solves the issue, I would advise you to reinstall the TV.

Best regards,
Ina