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  1. #1
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    37PFL7662D/12 Malfunctioning

    Hi,

    My TV has less than 5 years ans started malfunctioning as you can see in the video I uploaded:
    http://www.youtube.com/watch?v=TBX3WZ8gEiI

    As I saw in the Internet this is a very common problem affecting this TV model, and curiously all of them just around the 5th anniversary.

    Any one knows what's the cause? Is the fix expensive?

    I know that the warranty period is 2 years but... damn it... if I'm going to buy a TV every 5 years!!!

    Regards,
    Jorge

  2. #2
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    Philips - Ina's Avatar
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    Quote Originally Posted by jorgeAbreu View Post
    Hi,

    My TV has less than 5 years ans started malfunctioning as you can see in the video I uploaded:
    http://www.youtube.com/watch?v=TBX3WZ8gEiI

    As I saw in the Internet this is a very common problem affecting this TV model, and curiously all of them just around the 5th anniversary.

    Any one knows what's the cause? Is the fix expensive?

    I know that the warranty period is 2 years but... damn it... if I'm going to buy a TV every 5 years!!!

    Regards,
    Jorge

    Hi JorgeAbreu,

    Please contact local customer service who will be able to advise you on repairs and other service questions:
    http://www.support.philips.com/suppo..._selector.jsp?

    Select Country and preferred language, then Contact.

    Best regards,
    Ina

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