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  1. #1
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    Issues with a brand new MCi300/12

    Dear all,

    So finally after a day of frustration and experimenting with different configuration settings, I actually managed to establish a properly functioning UPnP connection between the computer and my brand new MCi300. From that moment I was more than happy and pleased until I eventually came across an additional issue:

    • No USB mass storage devices are detected. I have tried eight(!) different USB flash drives with various sizes, speeds and file systems (NTFS, FAT, FAT32, exFAT), an external WD hard drive, an iPod Nano and a Asus PadFone 2. Surprisingly none of these were recognized. However, the USB drives' LEDs were all illuminating.

    I'm absolutely sure that at least one of the tested USB drives meets all of the following requirements:

    • 12 Mbit/s, V1.1
    • Funktioner fŲr MP3-, WMA- och M4Afiler
    • USB-klass: MSC, MTP
    • Antal spŚr/titlar: maximalt 9999
    • Filformat FAT, endast FAT-32

    A complete factory reset and a firmware update has already been carried out.

    Serial number: NW000828001086
    Model number: MCi300/12
    MAC-adress: 00:90:3E:2F:21:35

    I'm the most grateful for all kind help, support and expertise in advance!

    Best regards,
    David
    Last edited by Bergenlund; 08-19-2013 at 11:30 AM. Reason: The Swedish customer support solved one of my problems.

  2. #2
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    Hi, not sure whether I understood correctly, do you still have the problem with your USB not being recognised or has it been solved?

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