HTS3261/12 streaming problem

[AvdL]

Hello,

I am facing some problems with my HTS3261/12. I want to stream music (mp3 from windows 7 mediaplayer, or phlips android app) to the HTS. It is not possible to stream more than one number to the HTS. HTS is at the latest available firmware version.
I also have a Philips TV 37PFL7605H/12 which is connected to the same switch by LAN. The TV does not show the same problem; I am able to stream more than one mp3 t the TV.
What I want is to use my tablet and stream from a media server to my HTS without having to switch on my TV; so directly from mediaserver to the HTS. And of course more than only one number at a time.
Is this issue recognized by other users and or phlips members and can it be solved?

Regards,

Arjan

[Wilma]

Hi AvdL,

Try using SimplyShare or BubbleUPnP app and see if it works.

Thanks,
Wilma

[AvdL]

Wilma,

Thanks for your reply, but I did use BubbleUpnP. It is a nice app but this did not solve my problem.

Regards,

Arjan

[Wilma]

Hi Arjan,

Have you tried SimplyShare app?

Thanks,
Wilma

[AvdL]

Wilma,

I do not have an activation code and with the philips my remote app the problem also occurs.

Regards Arjan

[Philips - Rafal]

Dear Arjan,

We are looking into the issue and will let you know as soon as we get more information.

Best regards,
Rafal W.
Philips Moderation Team

[Philips - Rafal]

Dear Arjan,

We are not able to reproduce the issue. Please see attached photos.
If you tried with the latest firmware and it still doesn't work we suggest you contact your local Service Centre.

Kind regards,
Philips Moderation Team

[Philips - Rafal]

Dear Arjan,

Has you issue been resolved? Please kindly let us know.

Kind regards,
Philips Moderation Team

[AvdL]

Hello,

Unfortunately my problem still occurs. I already have the latest firmware installed. It is not possible to stream more than one mp3 to the hts.

Regards Arjan

[Philips - Rafal]

Dear AvdL,

Since we are not able to reproduce the issue, we suggest that you contact your local repair centre.

Kind regards,
Rafal W.
Philips Moderation Team

[Philips - Rafal]

Dear Users,

There is no active discussion in the past 14 days in this topic. For that reason, the topic

has been closed now.

In case you want to continue the discussion, you can start a new topic or send me a PM to re-open the topic.

Kind regards,
Philips Moderation Team