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  1. #1
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    NetTV registration fails

    Since the 034 firmware for my 42PFL7665H I am experiencing problems with NetTV.
    It keeps telling me that I have not registered with Club Philips, but I have...
    It tells me that an email has been sent to my email address and that I have to follow the directions in the email to complete the registration. But in the email there is only a notice that they have detected that I allready have a Club Philips account.

    With the 032 firmware and older this problem wasn't around. I tried deleting the NetTV memory and I even removed the TV from my Club Philips account but it keeps complaining that I have to register my TV.

  2. #2
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    Quote Originally Posted by meeeder View Post
    Since the 034 firmware for my 42PFL7665H I am experiencing problems with NetTV.
    It keeps telling me that I have not registered with Club Philips, but I have...
    It tells me that an email has been sent to my email address and that I have to follow the directions in the email to complete the registration. But in the email there is only a notice that they have detected that I allready have a Club Philips account.

    With the 032 firmware and older this problem wasn't around. I tried deleting the NetTV memory and I even removed the TV from my Club Philips account but it keeps complaining that I have to register my TV.
    I experienced the same problem from the beginning.
    The link that I received by E-mail didnt work on one address.
    On my other E-mail address it worked, but registering on the site of the link did not work.
    I contacted support by phone and they told me that it doesnt matter.
    Net TV is working fine on my TV, so I ignored the registration problem.

  3. #3
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    We are facing problems with the Club Philips website, which is not available all the time. Sorry for that.
    Please try again later. See also this post about the server status.
    Forum Mod

  4. #4
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    Quote Originally Posted by Philips View Post
    We are facing problems with the Club Philips website, which is not available all the time. Sorry for that.
    Please try again later. See also this post about the server status.
    Hi! despite the server status is totally green, I'm still facing the same problem about the registration still not working...

  5. #5
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    I have exactly the same problem. I don't know how to solve it.

    Quote Originally Posted by Niels View Post
    I experienced the same problem from the beginning.
    The link that I received by E-mail didnt work on one address.
    On my other E-mail address it worked, but registering on the site of the link did not work.
    I contacted support by phone and they told me that it doesnt matter.
    Net TV is working fine on my TV, so I ignored the registration problem.

  6. #6
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    I used a different email address and now it works as it should be (with the added bonus of receiving two SD cards in one week....)

  7. #7
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    Quote Originally Posted by meeeder View Post
    I used a different email address and now it works as it should be (with the added bonus of receiving two SD cards in one week....)
    Thanks! It worked.

  8. #8
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    I experience the same on my TV, a PFL9604, which i already registered before and where i cleared NetTV memory. I cannot get my app/setings back there.
    On my new Blue Ray BDP7600, i registered with the same emailaddress and there it works. I even got the app settings of my TV there.

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