Topic: OK-button doesnot work
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10-18-2013, 04:01 PM #1
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OK-button doesnot work
In Smarttv I Suddenly couldnot open an app with the OK-button off my remote.
I cleared the memory of SmartTV but now I get the terms off agreement.
I Cannot agree, as again the OK-button doesnot react.
This is only in SmartTV.
I have tried al lot of things (even reinstalled the tv), but nothing works.
What can I do about this?
TV: 37pFL8605/H12
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10-29-2013, 06:16 PM #2
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Same problem here! Cannot get passed the "algemene voorwaarde" screen. What to do?
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10-30-2013, 04:29 PM #3
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This looks like a generic problem. Also a 2010-model ?
Philips, this started when I couldnot open an app with the ok-button. So the problem was already there. I cleared the NET-TV memory as I thought this was the problem, but now I think this is a software problem in Smart-TV!
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11-01-2013, 07:19 PM #4
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im having the same problem. Suddenly I couldnt choose an app in Net TV and after I cleaned all NetTV memory, I cannot hiot the ok button when asked to accept the terms of use....
Please let me know what to do! I have the latest software on 40PFL7605
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11-02-2013, 08:41 AM #5
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Hi,
see: http://www.p4c.philips.com/cgi-bin/c...w_partial.html
Toengel@Alex
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11-02-2013, 03:56 PM #6
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Thanks! It is solved now.
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11-06-2013, 05:00 PM #7
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PS Why must Philips verify every post of me while others can post without a verification?
Do I have to much critisism?
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01-04-2014, 01:54 PM #8
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I had the same problem. After trying all tips on the internet I sent a mai to the Philips helpdesk. They replied after one day and here under I post that mail. I will try to translate.
Bedankt voor uw vraag. Naar aanleiding hiervan willen wij u graag de volgende informatie verstrekken.
Één van de volgende situaties komt voor:
• De televisie reageert niet op de cursortoetsen als het in Net TV zit
• De televisie reageert niet op de cursortoetsen op het scherm van de Algemene Voorwaarden
Checklist
• Do you have an empty USB-stick (FAT32)
• Do you have an internet connected computer
Follow these steps to make Net TV working again.
On A COMPUTER OR LAPTOP:
1. Make a folder on the USB called "upgrades"
2. Download the downgrade software through this link:
http://tinyurl.com/p5davu2
3. Unzip the file and copy the *.upg file to the "upgrades" folder on the USB stick.
Pak het gedownloade bestand uit met een archiveringsprogramma zoals bijvoorbeeld WinZIP, WinRAR, 7
ON THE TV
1. Plug in the USB in to your TV set and turn the TV on.
2. Push the "Home" button on your remote and choose:
[Configuratie] (Setup) > [Software-instellingen] (Software settings) > [Lokale updates] (Local Updates)
• Choose software version "140.34.0"
3. Install the file, even though you are asked if you are sure the install the lower version.
• Agree with all the terms.
• Wait untill instalation is finished. This will take 2 - 3 minutes.
• After the installation is finished the TV will restart or ask you to restart the TV manual.
After the restart Net TV will function again.
Good luck.
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