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  1. #1
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    BDP5600/12 and Skype...

    Hi all,

    I am living in a Philips induced nightmare it seems!

    I am about to work abroad and want to use Skype on my (Philips) TV to communicate with home.. I bought a BDP5500 and experienced the lock up problems that have been reported on this forum leading to constant unplugging etc. I couldnt stand thatand it seems crazy that we should be expected to put up with it so, I returned it and bought a BDP5600/12 which I hoped would not suffer.
    Meantime I had ordered the Philips recommended conference webcam at over £100 from Freetalk, it took 2 weeks to arrive from Hongkong.
    The BDP5600 has proved very stable so far with no lock ups however, there is no Skype icon and no apparent way to connect easily to Skype. With the BDP5500 there was a Skype icon on the start screen. Also, the camera gets a "USB device not recognised" message when the Player is switched on.
    Philps helpline basically said that The BDP5600 cant be modified or changed to incorporate Skype thats not what their website says.
    I am despairing now, any ideas welcome. My only thought is to send the BDP5600 back and go for the BDP5500 again and suffer the lock up issues.

    HELP!

    thanks...John
    Last edited by oaktree11; 10-19-2013 at 06:37 PM.

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    Dear John,

    Yes, regrettably, BDP5600 does not support Skpye and we have no plan to add Skype support on this model.

    For BDP5500, it supports Skpye and we will have a fix on the hang up issue by firmware release later. However, the new firmware may only be available in December.

    Kind regards,
    Philips Moderation Team
    Forum Mod

  3. #3
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    Thanks for the reply, at least I know the worst now.

    So, the 5600 goes back and I buy another 5500 and suffer the freezing until the firmware update. It is comforting at least to know that Philips accept that there IS a problem and believe that they can fix it. However, it is not really acceptable that a major company like Philips would allow a flawed product to be released like this.

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