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  1. #1
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    Installing Philips 32PFL5507H12 in Denmark

    Hi, I bought this tv last year in the Netherlands and now moved to Danmark. When we try to install the TV set, we get the notification that the antenna cable has not been connected yet. In Denmark you can only install a tv with MPEG 4 modifification, so we do not know what to do next. Any suggestions, please?

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    Hi,

    H/12 means in your case (TV model): analogue tuner, DVB-C tuner and DVB-T tuner...

    I think, in Denmark you need a DVB-T2 tuner...

    Toengel@Alex

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    Toengel@Alex[/QUOTE]

    Thanks for your reply, however when checking the tv set we are using now, it only has DVB-C and DVB-T tuner. It is prepared for DVB-T2, so, when your answer is right this tv set should work either.


    Quote Originally Posted by Toengel View Post
    Hi,

    H/12 means in your case (TV model): analogue tuner, DVB-C tuner and DVB-T tuner...

    I think, in Denmark you need a DVB-T2 tuner...

    Toengel@Alex

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    Philips - Ina's Avatar
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    Hi Hildegard,

    In Denmark you should only have need for DVB-T2 tuner if you have a subscription for HD TV via the provider Boxer, I believe.

    The 5507H is not designed for the Danish market and was never sold there, but as far as I can see there shouldn't be an issue receiving SD terrestrial signal still.

    I think perhaps the TV is set up for other frequencies and this might be causing the issue. Either that or the antenna plug is no longer recognising the antenna cable.

    To check if it is the former, please try to reinstall the TV and kickstart the internal tuner:

    Remove the antenna cable and reinstall the TV:

    1. HOME > [Setup] > [TV settings] > [General settings] > [Reinstall TV]
    2. Follow the instructions on the screen and also perform a Search for Channels with the antenna cable still removed. No channels will be found.


    Once TV in reinstalled and a channel installation has been completed without the antenna cable:

    Insert the antenna cable and perform a reinstallation of channels

    1. HOME > [Setup] > [Search for Channels] > [Reinstall channels] > [Denmark] > [Antenna (DVB-T)] > [Start]
    2. Follow the instructions on the screen.


    NB! Using the option Update Channels, will not work. Ensure you select Reinstall channels.


    Best regards,
    Ina
    Last edited by Philips - Ina; 10-30-2013 at 11:55 AM.

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    Thanks for the info. I just found a there is a problem with two remote controls, so I've started a new threath. When that has been solved I think your info wil help me further.

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