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  1. #1
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    Angry geluid loopt niet meer synchroon

    In de HTB9225D heb ik na de softwareupdate 1.06.01 last van het feit dat het geluid SOMS niet meer synchroon gaat met het beeld. Als ik dan via menu eea weer reset gaat het goed.
    Het typische is dat dit niet gebeurt als ik via internet of usb stick iets afspeel, alleen via de HDMI ingangen.

    Iemand meer dat probleem en zoja, is er een oplossing

    alvast bedankt Richard

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    Dear Richard,

    Since this is a Global locale English forum, would you please revise your message using English? This benefits to other users who come to read your thread also.

    With thanks,
    Philips Moderation Team
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    sound runs no longer synchronous

    In the HTB9225D I have after the softwareupdate 1.06.01 charge of the fact that the sound goes SOMETIMES no longer synchronously with the picture. If I then by means of menu it reset goes it good.
    Typical is that this does not happen playing from usb stick, only by means of the HDMI entrances.
    further on I've seen that the softwareupdate has something to do with de HDMI entrance.

    I wish I could downgrade but that seems impossible

    Someone more that problem and if so, is there a solution

    in advance Richard thank

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    Hello Richard, try this:

    1) Press the button for the SOUND SETTINGS.
    2) Press the Navigation buttons (left/right) to select AUD SYNC, and then press OK.
    3) Press the Navigation buttons (up/down) to synchronize the audio with the video.

    Let us know if this was helpful.

    Cheers!

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    Yes, I've have tried all that. I think the problem is in the latest software. Since I've updated de software to the current version the Soundhub has problems with de HDMI ports and sound. I've seen in the releasenote's there was a problem with HDMI ports and it should be solved. I had no problems and now eversince. I've asked for a downgrade, but that is not possible.

    Further on my television en soundhub losses contact when watching tv. Everything else works oke, like smarttv or through the USB or listening to the radio.

    I'm regretten the upgrade.

    Vaga, thanks for the tip anyway. gr

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    Hi Richard,

    Can explain more on the below statement?

    Typical is that this does not happen playing from usb stick, only by means of the HDMI entrances.
    After upgrade it is recommended to do a factory reset. May I understand if you have done that part also?

    Kind regards,
    Philips Moderation Team
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    Yes, also of power, factoryreset etc. Everything in know about resetting I've tried.
    It works fine after an upgrade from USB but, when de touchkobs on the soundhub are used instead of the remote controle, I have to do a factory reset again.

    I have clearance from Philips Benelux to send it in for repairs or whatever

    thanks anyway

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