Results 1 to 7 of 7
  • Topic Tools
  • Display
  • Bookmark and Share

Hybrid View

  1. #1
    Bronze Member
    Points: 1,020, Level: 8
    Level completed: 35%, Points required for next Level: 130
    Overall activity: 54.0%
    Achievements:
    New Achievement!3 months registeredTagger Second Class1000 Experience Points

    Join Date
    Nov 2012
    Location
    NL
    Posts
    23
    Points
    1,020
    Level
    8
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Question Panasonic blu-ray crashes Philips TV 46pfl8007

    Hi there,

    I've got a Philips 46pfl8007, and since the previous last update of my TV I seem to have issues with my Panasonic DMP-75 blu-ray player.

    When I power-on the blu-ray the TV goes into 'dead' mode, not even responding to the remote control. I need to unplug the power of the tv before it does anything again.

    I've already:
    - did a full reset
    - upgraded to the very last software (with help of philips chatdesk enabling the last update for my serial; thanks Dave!)
    - waited 30 minutes with all cables out of the tv (not even coax in it).
    - again, full reset
    - new cables (philips HDMI cable, again on advise of the chatdesk).
    - checked for updates from Panasonic: none
    - When I link the blu-ray to another philips (46PDL8908, no issue is found, it works perfectly).

    But the issue stays... My best guess: something in the previous last update killed support for the Panasonic blu-ray player.

    My question:
    - Anyone else experiencing similar issues? Both TV and the Blu-ray were hevy sold, can't imagen I'm the only one noticing

  2. #2
    Moderator
    Points: 18,378, Level: 41
    Level completed: 37%, Points required for next Level: 572
    Overall activity: 99.9%
    Achievements:
    New Achievement!Overdrive10000 Experience Points1 year registered
    Philips - Ina's Avatar
    Join Date
    May 2013
    Posts
    3,124
    Points
    18,378
    Level
    41
    Thanks
    40
    Thanked 104 Times in 88 Posts
    Rep Power
    10
    Quote Originally Posted by will View Post
    Hi there,

    I've got a Philips 46pfl8007, and since the previous last update of my TV I seem to have issues with my Panasonic DMP-75 blu-ray player.

    When I power-on the blu-ray the TV goes into 'dead' mode, not even responding to the remote control. I need to unplug the power of the tv before it does anything again.

    I've already:
    - did a full reset
    - upgraded to the very last software (with help of philips chatdesk enabling the last update for my serial; thanks Dave!)
    - waited 30 minutes with all cables out of the tv (not even coax in it).
    - again, full reset
    - new cables (philips HDMI cable, again on advise of the chatdesk).
    - checked for updates from Panasonic: none
    - When I link the blu-ray to another philips (46PDL8908, no issue is found, it works perfectly).

    But the issue stays... My best guess: something in the previous last update killed support for the Panasonic blu-ray player.

    My question:
    - Anyone else experiencing similar issues? Both TV and the Blu-ray were hevy sold, can't imagen I'm the only one noticing

    Hi will,

    I haven't come across this issue before. But if any other users are having similar issues (TV freezes on HDMI device start up), please do reply to this post!

    Could you please let me know the software version you currently have installed on the TV?

    Also, have you tried to reinstall the TV or just performed a reset? There are differences in the 2 options and I would like to clarify.

    Also, have you tried to reinstall the Bluray player as well (if possible)?

    Thanks!

    Ina
    Last edited by Philips - Ina; 10-30-2013 at 11:57 AM.

  3. #3
    Bronze Member
    Points: 1,020, Level: 8
    Level completed: 35%, Points required for next Level: 130
    Overall activity: 54.0%
    Achievements:
    New Achievement!3 months registeredTagger Second Class1000 Experience Points

    Join Date
    Nov 2012
    Location
    NL
    Posts
    23
    Points
    1,020
    Level
    8
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Quote Originally Posted by Philips - Ina View Post
    Could you please let me know the software version you currently have installed on the TV?
    upgraded to the very last software (was mentioned)

    Also, have you tried to reinstall the TV or just performed a reset? There are differences in the 2 options and I would llike to clarify.
    Both.

    Also, have you tried to reinstall the Bluray player as well (if possible)?
    Not applicable. Works perfect on other tv's. No update available (just in case you wondered ).

  4. #4
    Diamond Member
    Points: 51,912, Level: 70
    Level completed: 55%, Points required for next Level: 638
    Overall activity: 100.0%
    Achievements:
    Recommendation Second ClassTagger First ClassOverdrive1000 Experience PointsNew Achievement!
    Awards:
    Posting Award

    Join Date
    Oct 2010
    Posts
    6,059
    Points
    51,912
    Level
    70
    Thanks
    158
    Thanked 176 Times in 157 Posts
    Rep Power
    10
    Hi,

    did you check for updates via the TV or the support webpage? There are differences.... that's the reason Ina asked...

    Toengel@Alex

  5. #5
    Bronze Member
    Points: 1,020, Level: 8
    Level completed: 35%, Points required for next Level: 130
    Overall activity: 54.0%
    Achievements:
    New Achievement!3 months registeredTagger Second Class1000 Experience Points

    Join Date
    Nov 2012
    Location
    NL
    Posts
    23
    Points
    1,020
    Level
    8
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Via the TV, but with assistance of philips.
    The latest and greatest has been installed. Manually added my serial number into the update server. So it's really running the very latest update.

  6. #6
    Diamond Member
    Points: 51,912, Level: 70
    Level completed: 55%, Points required for next Level: 638
    Overall activity: 100.0%
    Achievements:
    Recommendation Second ClassTagger First ClassOverdrive1000 Experience PointsNew Achievement!
    Awards:
    Posting Award

    Join Date
    Oct 2010
    Posts
    6,059
    Points
    51,912
    Level
    70
    Thanks
    158
    Thanked 176 Times in 157 Posts
    Rep Power
    10
    Hi,

    so you won't tell us the number? ;-)

    Toengel@Alex

  7. #7
    Bronze Member
    Points: 1,020, Level: 8
    Level completed: 35%, Points required for next Level: 130
    Overall activity: 54.0%
    Achievements:
    New Achievement!3 months registeredTagger Second Class1000 Experience Points

    Join Date
    Nov 2012
    Location
    NL
    Posts
    23
    Points
    1,020
    Level
    8
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Toengel,

    How many 'latest' versions might there be
    It's 000.150.089.000 (or newer, most probably newer).
    I don't see the real relevancy to my question, the problem is there since at least two revisions/builds.

    Just so everybody can still follow, the question is simply:
    - Anyone else experiencing similar issues? Both TV and the Blu-ray were sold a lot, can't imagen I'm the only one noticing.


    it's not a question if you can solve the issue at hand. I'll ask technorep to do that. I just want to know if multiple people have this issue or if it's a 'monday morning' issue.

    If you however are a programmer at Philips Eindhoven: send me a DM, I'll be more than happy to give you the TV so you can diagnose.

Similar Topics

  1. Philips NetTV ends/crashes when getting channel update
    By smart in forum Smart TV: Error Messages
    Replies: 8
    Last Post: 02-16-2014, 07:57 AM
  2. Handshake issue between BDP5200/12 and TV 3D Panasonic TX-P42ST30E
    By H0r4c3 in forum Blu-ray: BDP5000 & 6000 Series
    Replies: 4
    Last Post: 01-18-2013, 10:46 AM
  3. Audio problem between Philips 46PFL8007 and Xtremer Sidewinder 3
    By Ingmar1990 in forum Smart TV: Software
    Replies: 5
    Last Post: 10-05-2012, 08:12 PM
  4. Philips Songbird Crashes Every time
    By DarkSider23 in forum Sound: GoGear SA2-series (2010)
    Replies: 1
    Last Post: 02-01-2012, 05:05 PM
  5. Replies: 5
    Last Post: 11-18-2011, 10:19 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •