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  1. #1
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    flac files wont play on aw5000

    hi

    just purchased aw5000 I have all my flac files stored on cocktail audio x10 , none of them will play to the aw5000 but do play fine to mci900 ,mci8080 and other devices

    get media format not supported when trying on the aw5000


    "the device requires a codec that supports this audio format. a device update might solve the problem"

    anyone help?

    is there a new firmware due im on the latest one :-(

    thanks

    John
    Last edited by jphenrick; 10-23-2013 at 08:36 PM.

  2. #2
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    Hi John,

    Checked from old threads, it seems that the cocktail audio is not uPnP device:

    http://www.supportforum.philips.com/...light=cocktail

    It would be good to check the problem in this way:

    1. Store the FLAC from Cocktail audio to MCI900/MCI8080, can AW5000 play ?
    2. Can MCI900/MCI8080 play the FLAC on Cocktail ?
    3. Can the FLAC stored on your smartphone then play on AW5000 ?
    Last edited by Volume; 10-24-2013 at 06:43 AM.

  3. #3
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    hi thanks for the reply

    the problem is the file format I think as while on the x10 and moved to another device they will play to the mci900/8080 and other devices but NOT to the aw5000. if I move to mci900 they still don't play on aw5000

    the flac files ripped on another machine play ok but not once they have been imported onto the x10 if I copy them back to a pc or nas they don't play :-(

    Philips support can this missing codec be looked into please?

    I can provide sample file if required

    I have a large flac database but all are on the x10 :-(

    thanks

    JH

  4. #4
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    Dear JH,

    I have sent you a private message. Please check.

    Kind regards,
    Philips Moderation Team
    Last edited by Philips - QK; 10-25-2013 at 05:26 AM.
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