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    Thumbs down Upgrade Screen ERROR

    Hi, i have an Philips digital widescreen flat TV 26PF5321D 66 cm (26") LCD integrated digital with Pixel Plus model 26PF5321D/37 and have a problem since i bought it. The TV just show me the Software Upgrade Application R0.8.24 screen and have no way to exit or use the TV. I tried upgrading and the first time accept the lastest firmware 1.5.0.0 but some weeks later just appears again the upgrade screen and i cant use my TV anymore.

    I tried to upgrade again auto and manually more than 100 times and show the message No Software Found. The TV was used just for two or three weeks. I read the user guide two times, download the ENG and AEN firmware and nothing. Is justo locked in these screen and dont let me use it.

    Thanks for your help.

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    Quote Originally Posted by jcdonis View Post
    Hi, i have an Philips digital widescreen flat TV 26PF5321D 66 cm (26") LCD integrated digital with Pixel Plus model 26PF5321D/37 and have a problem since i bought it. The TV just show me the Software Upgrade Application R0.8.24 screen and have no way to exit or use the TV. I tried upgrading and the first time accept the lastest firmware 1.5.0.0 but some weeks later just appears again the upgrade screen and i cant use my TV anymore.

    I tried to upgrade again auto and manually more than 100 times and show the message No Software Found. The TV was used just for two or three weeks. I read the user guide two times, download the ENG and AEN firmware and nothing. Is justo locked in these screen and dont let me use it.

    Thanks for your help.

    Hi jcdonis,

    In your case I would advise you to contact your local customer service team to obtain information about local service centres:

    http://www.support.philips.com/suppo..._selector.jsp?
    Select your country and preferred language, the Contact.

    Best regards,
    Ina

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