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  1. #1
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    Exclamation Cannot use the keyboard remote control in YouTube app!

    Hi there,

    i just bought a new Philips 3D Smart TV, model 42PFL6008S/12 with a keyboard remote control which is excellent for browsing the web, but when it comes to the "Search" function in the YouTube app it seems it cannot be used. You also cannot use it in other apps like Vimeo etc. It seems like you cannot select it... It doesn't react at all... But when using the on-screen keyboard (one-line alphabet under the search bar) it works ok...

    It works just fine in some other apps (like Deezer), so it's not an issue with the keyboard remote control...

    Can anyone pls help?! I was really dissapointed when i couldn't use the keyboard remote control (it was one of the selling points for me) for something i would use the most when using the Smart TV...

    I wouldn't like to use any additional accessories like keyboards, mouse etc or any apps for mobile phones...

    So if anyone can share a thought on how to handle this, i'd be very grateful..

    Thanks in advance in hope of a solution..

    Regards

  2. #2
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    47PFL6008/K same issue here

  3. #3
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    Hi,

    Keyboard is disabled in Googles latest Release of the Youtube App.
    Why exactly there is no support anymore > we don't know, you need to ask Google as they do the App. The only thing i can say to that is that google provides his services to a lot of vendors so it might be that the Keyboard support does not work correctly on another hardware...

    Anyhow, i guess google will bring out a new app and maybe then the Support is back in.

    Regards
    Thomas

    [Thread closed]

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