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  1. #1
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    Unhappy Fidelio HTL9100 audio gaps

    I've just bought the Fidelio HTL9100 and the sound is great but i have a annoying problem that i can't figure out.

    There is a few seconds of silence when i change the canal. This is not great but it will do.
    BUT when a program ends and also with commercials after mostly every program and commercial there is a silence of a second of 2 or 3 seconds.

    I have tried several settings of my TV and the soundbar but nothing helps.I hope there is a solution to this problem cause it really takes the fun out of my new purchase.

    My setup is like this.

    Satellite receiver and Apple TV with HDMI to the soundbar on HDMI1 and HDMI2.
    And the HDMI (arc) to my TV.

  2. #2
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    Dear Freaky,

    It is due to DSP initialization when audio format is changed. This is the known behavior of the product. This happens when TV programme and advertisement are using different audio formats, which is common in EU DVB transmission.

    From our investigation, this is not only seen on HTL9100, but also seen on Home theater products of other brands. We are still looking into the possibilities to improve this behavior, but nothing we an commit at this moment. Hope you understand.

    Kind regards,
    Philips Moderation Team
    Forum Mod

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