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  1. #1
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    Question [Bug] standby function of TV with multiple scheduled recordings is not working

    Hi,

    I have a big issue when I programmed multiple scheduled recordings with the standby function of my TV (58PFL9956H/12, Q5553, 14.105 - was also present with 14.104).

    Scheduled recording (via IP-EPG):
    - on Tuesday I programmed 4 broadcasts:
    => Thursday to Friday (23.00 - 2.00)
    => Friday to Saturday (22.00 - 1.00)
    => Saturday to Sunday (22.00 - 1.00)
    => Sunday to Monday (22.00 - 1.00)

    Observation (Issue, Bug):
    • On Wednesday morning (no broadcast was recorded yet), the TV was in "semi standby". The TV was running (network, USB HDD were on), only the screen was off.
    • On Thursday morning (the first broadcast was recorded now), the TV was in "semi standby". The TV was running (network, USB HDD were on), only the screen was off.
    • On Friday morning (the second broadcast was recorded now), the TV was in "semi standby". The TV was running (network, USB HDD were on), only the screen was off.


    My bet: On Monday morning, the TV will be shut down completely!

    So, If I'm programming stuff in the future, when I'm away for 1 or 2 weeks, the TV will run for 24/7. Is this how the TV should work?

    What to do?

    Toengel@Alex

  2. #2
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    Hi Alex,

    Let me make sure I understand your question correctly.

    Are you saying the TV does not revert back into standby after a scheduled recording has finished, inbetween recordings?

    Thanks!

    Best regards,
    Ina

  3. #3
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    Hi,

    correct - TV is running, but the screen is off (and audio is off).

    But also before the first recording - if at least one night is between programming and first recording. This indicates, that the daily connection to the IP-EPG servers @night (the TV goes on for some minutes) isn't finished correctly...

    Toengel@Alex
    Last edited by Toengel; 11-01-2013 at 03:19 PM.

  4. #4
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    Quote Originally Posted by Toengel View Post
    Hi,

    correct - TV is running, but the screen is off (and audio is off).

    But also before the first recording - if at least one night is between programming and first recording. This indicates, that the daily connection to the IP-EPG servers @night (the TV goes on for some minutes) isn't finished correctly...

    Toengel@Alex

    Hi Alex,

    Thanks for clarifying. I'll have a look at this and find out what's behind the behaviour.

    Best regards,
    Ina

  5. The Following User Says Thank You to Philips - Ina For This Useful Post:

    Toengel (11-02-2013)

  6. #5
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    Hi,

    to finish my observations:

    • On Saturday morning (the third broadcast was recorded now), the TV was in "semi standby". The TV was running (network, USB HDD were on), only the screen was off.
    • On Sunday morning (the fourth broadcast was recorded now), the TV was in "semi standby". The TV was running (network, USB HDD were on), only the screen was off.
    • On Monday morning (all broadcasts was recorded now), the TV was off. No Network, no USB-HDD were one.


    Toengel@Alex

  7. #6
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    Hi,

    I did another recording:

    • programming was done on Monday evening (around 19.30h) for a broadcast on Wednesday in the early morning at 1.15h till 3.13h
    • at thuesday morning the TV was again in semi-standby (network on, USB-HDD on, display off, audio off)


    Since the TV connects itself every night to the Philips servers (in this case: early morning on Thuesday), the shutdown procedure does not work properly if a recording is scheduled after this daily procedure.

    Please fix this!

    Toengel@Alex

  8. #7
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    Quote Originally Posted by Toengel View Post
    Hi,

    I did another recording:

    • programming was done on Monday evening (around 19.30h) for a broadcast on Wednesday in the early morning at 1.15h till 3.13h
    • at thuesday morning the TV was again in semi-standby (network on, USB-HDD on, display off, audio off)


    Since the TV connects itself every night to the Philips servers (in this case: early morning on Thuesday), the shutdown procedure does not work properly if a recording is scheduled after this daily procedure.

    Please fix this!

    Toengel@Alex

    Hi Alex,

    I have sent all of this information on and will let you know when I hear any news or any more info is needed.

    Thank you for the update!

    Best regards,
    Ina

  9. #8
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    Hi,

    one more comment - this problem exists since summer last year (I don't do recording very often). In the meantime, I had also a SSB replacement... so, it should not be a hardware problem...

    Toengel@Alex

  10. #9
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    Hi,

    I found out another interesting observation:

    On these days, where the TV is in Semi-Standby (where one recording is scheduled one day later or so) and I just switch on the TV (which is instantly on), the TV shuts down automatically after EXACT 4 HOURS!

    Observation:
    - TV connects to Philips Servers at 6.15h in the moring (and due to scheduled recordings, the TV does not shut down properly -> Semi-Standby)
    - I switch on TV at e.g. 9.00h (TV is instantly on)
    - TV now shuts down at 10.15h automatically

    And I did some interactions between 9.00h and 10.15h (means: switching channels, changing volume).

    Toengel@Alex

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