BBC Red button text service is hit and miss

[John_0]

I have a 22pfl3517t TV and getting text service e.g. on BBC 1 Red Button is really hit and miss. Sometimes need to wait around 30 seconds after switching channels before it works, sometimes it never works. On my other TV text comes up more or less straight away every time.

[Philips - Ina]

I have a 22pfl3517t TV and getting text service e.g. on BBC 1 Red Button is really hit and miss. Sometimes need to wait around 30 seconds after switching channels before it works, sometimes it never works. On my other TV text comes up more or less straight away every time.

Hi John_0,

Are you using the Red Button on the remote or the Text button. I would advise you to use the Text button for this purpose.

Best regards,
Ina

[John_0]

I am using the Text button, lower right on Remote. Normally it takes around 30 seconds after switching to a channel before I can get text, but last week I couldn't get text at all. Currently I am able to get text so as I said it is somewhat hit and miss.