Results 1 to 4 of 4
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #1
    New Member
    Points: 435, Level: 4
    Level completed: 85%, Points required for next Level: 15
    Overall activity: 0%
    Achievements:
    New Achievement!3 months registered250 Experience Points

    Join Date
    Nov 2013
    Posts
    1
    Points
    435
    Level
    4
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Deezer & Spotify accounts stopped working

    I successfully configured a (premium) Deezer account and a (trial) Spotify account through the AirStudio app on my Fidelio AW2000 and used them all day long. However, the next day, when starting Deezer of Spotify I get the message "This folder / playlist is empty". I cannot figure out how to fix this or what the cause is. Yesterday, after using the AW2000 I put it in Standby an exited the app. Then I switched off the power of all my audio appliances.

    How do I re-enter the login info for Deezer and SPotify? Cannot find it in the menu and long-pressing the sources doesn't work

    Or is there another way to solve this? And what is the cause of this problem? Is switching the power off, even when the AW2000 is in standby mode, disrupting all my settings?

  2. #2
    Moderator
    Points: 6,666, Level: 24
    Level completed: 24%, Points required for next Level: 384
    Overall activity: 99.6%
    Achievements:
    New Achievement!5000 Experience Points1 year registered
    Philips - Sarka's Avatar
    Join Date
    Aug 2013
    Posts
    603
    Points
    6,666
    Level
    24
    Thanks
    24
    Thanked 16 Times in 16 Posts
    Rep Power
    10
    Dear Lec0mte,

    Thank you very much for your post here on the Forum.

    I'm checking this issue with our team and will get back to you as soon as I know more information.

    Thank you for understanding.

    Kind regards,

    Sarka
    Philips Moderator Team

  3. #3
    New Member
    Points: 12, Level: 1
    Level completed: 23%, Points required for next Level: 38
    Overall activity: 0%
    Achievements:
    New Achievement!

    Join Date
    Dec 2013
    Posts
    1
    Points
    12
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hello
    I can't find the spotify app on my smart TV: a Philips 42PFL6198K
    Please help me to fin d it!
    Thanks

  4. #4
    Bronze Member
    Points: 787, Level: 7
    Level completed: 19%, Points required for next Level: 163
    Overall activity: 20.0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Mar 2013
    Location
    Denmark
    Posts
    31
    Points
    787
    Level
    7
    Thanks
    3
    Thanked 5 Times in 5 Posts
    Rep Power
    0
    Quote Originally Posted by macajenare View Post
    Hello
    I can't find the spotify app on my smart TV: a Philips 42PFL6198K
    Please help me to fin d it!
    Thanks
    Try to look up your TV here:

    http://appsontv.nettvservices.com/?q=AppsOnTV

    Not all apps are available on your TV !
    Example: My TV can use Viaplay, but other PHILIPS models can "only" use Netflix!
    Last edited by Per A; 12-03-2013 at 06:49 AM.

Similar Topics

  1. Replies: 1
    Last Post: 04-16-2013, 10:38 AM
  2. Deezer is not working on the server
    By Philips - QK in forum Sound: Fidelio Wireless Audio series (AW1000, AW2000, AW3000, AW5000, AW9000)
    Replies: 1
    Last Post: 02-28-2013, 12:40 PM
  3. Spotify vs. Deezer
    By k1200rs in forum Sound: Fidelio Wireless Audio series (AW1000, AW2000, AW3000, AW5000, AW9000)
    Replies: 0
    Last Post: 12-19-2012, 06:51 PM
  4. Remote stopped working
    By MaisyP in forum TV: Other
    Replies: 1
    Last Post: 11-09-2012, 02:20 PM
  5. BBC iPlayer has stopped working
    By rapidegg in forum Smart TV: Apps
    Replies: 0
    Last Post: 07-31-2012, 07:53 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •