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  1. #1
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    HTL5120 discontinued?

    I have been looking at the HTL5120 but it appears that it may be discontinued? It is not for sale on the Philips site and many stores no longer have stock.
    Is this correct and if so, will there be a replacement?

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    Dear Donka,

    Which country do you live in? I will check once I have this info.

    Kind regards,
    Philips Moderation Team

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    Hi Rafal,


    I'm in the UK.

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    Dear Donka,

    HTL5120 has not been discontinued and is available at Amazon UK and many other online and high street shops such as John Lewis.

    Kind regards,
    Philips Moderation Team

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    Thanks Rafal.
    I realise there are still places where it can be bought but John Lewis for example don't have any in stock at this time and even the Philips online store no longer list this item for sale.
    I have seen a couple of sites list this item as a clearance item such as:

    http://www.richersounds.com/product/...0/phil-htl5120

    http://www.newegg.com/Product/Produc...82E16836138037

    This is a relatively new product but I have concerns with a purchase if it is being discontinued for some reason.

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    Hi Donka,

    I can confirm that the HTL5120 is still on commercial release. However as you may know we are constantly refreshing our product line so you will find some very good deals on this model as it is slowly phased out over the coming months.

    We are pleased to inform you though that we will continue to support the product long after the new range is released in the coming months.

    Kind regards,
    Philips Moderation Team

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    Quote Originally Posted by Philips - Rafal View Post
    Hi Donka,

    I can confirm that the HTL5120 is still on commercial release. However as you may know we are constantly refreshing our product line so you will find some very good deals on this model as it is slowly phased out over the coming months.

    We are pleased to inform you though that we will continue to support the product long after the new range is released in the coming months.

    Kind regards,
    Philips Moderation Team
    I have had a similar experience with my order for the HTL5120/f7. The retailer was expecting the shipment 12/27 and it is now past due. The retailer contacted Philips with no response. I contacted Philips customer care this evening and after holding for 10 mins got a customer care representative who said that there was no one he could check with to let me know if it had been discontinued or not. I found that strange that no one at Philips could simply confirm if it had been. I found this forum hoping some one could assist.

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    Hello,

    As mentioned before, it's being phased out so it may only be available while stocks last.

    Kind regards,
    Philips Moderation Team

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    Will retailers be updated?

    Quote Originally Posted by Philips - Rafal View Post
    Hello,

    As mentioned before, it's being phased out so it may only be available while stocks last.

    Kind regards,
    Philips Moderation Team

    Retailer ordered it over a month ago with a projected delivery date of 12/27 from Philips. Order did not arrive and has been past due for 2 weeks now. Retailer has contacted Philips 3 times in the past two weeks with no response. Can anyone at Philips tell us if past due orders are still being fulfilled?

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    Dear DoubleAACH,

    Please bear with me while I'm checking with the US Customer Service.
    I'll get back to you soon on this one.

    Kind regards,
    Philips Moderation Team

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    Dear All,

    The final buy for this product was last May. The model sold out a couple of months ago.

    The 5120’s styling was unique, and we do not have any other sound bars with similar styling (i.e., aircraft wing). The closest would be the HTL7180, but it is a physically larger and much more expensive Fidelio piece with detachable speakers.

    Kind regards,
    Philips Moderation Team

  12. #12
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    I've wanted to buy this one as well. What's the reason for it's discontinuation? It's gotten top notch reviews all over the internet for both performance and styling, and it's at the right middle-of-the-road price?

    The next one up is significantly more expensive. It seems that a very well received product that is in high demand would drive more production, rather than just discontinuing it. Supply and demand.

    My few hundred dollars would've gone to Philips, however rather than fork over more than twice the amount, my $ is now going to go to a soundbar from a competing company due to this.

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