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  1. #1
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    Soundbar HTS5110 not working anymore

    I have connected my soundbar with hdmi arc but its not working

  2. #2
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    Dear MarcV,

    Thank you for the post. Can you let me know which type of TV do you have?

    Have you got problems with sound only or it is not working at all?


    Thank you.

    Kind regards,

    Sarka
    Philips Moderation Team

  3. #3
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    Dear Sarka,
    This is my tv
    Philips 7000 series Smart LED-TV 47PFL7456H 119 cm (47") Full HD 1080p DVB-T/C met Ambilight Spectra 2 en Pixel Precise HD
    47PFL7456H/12

    It worked fine until a week ago then it stopped , but always with a delay of 20sec until the sounds went on

  4. #4
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    Dear MarcV,

    thank for information provided. I am checking the issue with our team and will let you know as soon as I have more details.

    Thank you.

    Kind regards,
    Sarka
    Philips Moderation Team

  5. #5
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    Dear MarcV,

    Could you please try to uplug all devices which are connected to the TV by HDMI and connect only the Soundbar? Also, make sure you use a high speed HDMI cable.

    Thank you.

    Kind regards,
    Sarka
    Philips Moderation Team

  6. #6
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    Dear MarcV,

    Have you managed to solve the problem or do you still need help?

    Thanks.

    Kind regards,
    Sarka

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