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  1. #1
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    Netflix timed out

    Got a 50pfl5008t tv. When i start netflixapp i get a socket connection timed out. Can run all apps except netflix. Got the newest firmware version 003.000.000.000.001. What do i do to get it up running. ?

  2. #2
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    Philips - Thomas's Avatar
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    Hey Snoopyboy,

    do you see this Error in the netflix App itself or in Smart TV.
    maybe you can share a Photo of this Message?

    Thanks
    Thomas
    [many different Devices]-[many different Versions]-[Astra19,2°E/Cable Germany]-[50Mbit DSL]

  3. #3
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    Picture from tv

    Click image for larger version. 

Name:	image.jpg 
Views:	201 
Size:	1.29 MB 
ID:	2254. That,s the screen i get inside the app

  4. #4
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    Quote Originally Posted by Snoopyboy View Post
    Click image for larger version. 

Name:	image.jpg 
Views:	201 
Size:	1.29 MB 
ID:	2254. That,s the screen i get inside the app
    Can you please telll me what the problem With the television is and how to solve this?

  5. #5
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    Philips - Thomas's Avatar
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    Hi,

    sorry for the long Waiting Time.
    Can you please send me your TV's Serial NO + the ethernet MAC Address of that TV?

    Thanks a lot
    Thomas
    [many different Devices]-[many different Versions]-[Astra19,2°E/Cable Germany]-[50Mbit DSL]

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    Serialnumber: FZ1A1318001829. Erhernet Mac adresse: 1C:5A:6B:20:44:BC

  7. #7
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    Hi Thomas. Is there a fix for this problem? Bought the tv because is has netflix. Does this means that there isen,t any solution??? Want my money back please.

  8. #8
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    Can you help me? All other apps are working and ii,m able to watch netflix from me iPad. So i guess philips needs to help me. Do you have the knowledge to help me? Can someone not from philips help me because i guess thye are ignoring me.

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    Can you help me? All other apps are working and ii,m able to watch netflix from me iPad. So i guess philips needs to help me. Do you have the knowledge to help me? Can someone not from philips help me because i guess thye are ignoring me.

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    I'm having the exactly same problem with my 5038T model. Really bummed about this and quite mad with Philips! I see I'm not the only one. It worked for a while but has been giving the same error message as above for around 24 hours now. Only this morning did it work for some 30 minutes and when I opened it again later it again didn't work.

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