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  1. #1
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    Philips - Ina's Avatar
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    Thumbs up Experience thread - FW v000.171.056.000 (171.56) - for 8xx8 Series - 2013

    Hi,

    The new FW is live. For technical feedback (pos. and neg. points) please post here:
    http://philips.to/1ew6qNy

    This thread is more for details and discussions.
    This FW is applicable to EU models only.

    IMPORTANT: After upgrading your TV, it is necessary to perform a "cold start". This means that, after the TV is running again (after the update), shut down the TV, wait 1 minute (till all components are shut down), and unplug the TV from the mains (pull power cord) for 2 minutes before starting again.


    Changelog:

    QF2EU-0.171.56.0 (Date published: 2013-09-05)
    • Improvements in quick startup implementation.
    • Solution for screen edges reset.


    QF2EU-0.171.51.0 (Date published: 2013-07-11)
    • Solution to use Netflix.
    • Solution regarding installation issue in Switzerland.
    • Solution regarding MHP application.


    QF2EU_0.171.49.0 (Date published: 2013-07-05)
    • Enabling DTS for 7000/8000/9000
    • Wifi smart screen for Android devices (requires Philips MyRemote app)
    • New application Multi Room TV watching.
    • New version of YouTubeLeanBack.
    • Improvement of the MyRemote App at the level of the TV-guide and control on Smart Phones.
    • Improvement about installation Czech UPC cable.
    • Improvement about BBC i-player movies not working.
    • Improvement to have the favourite channels on top via IP-EPG.
    • Improvement for the Social TV app.
    • Improvement about the crackling/loud plopping noise when switching on HDMI equipment.
    • Improvement for the remote control pairing in virgin mode.
    • Improvement to avoid to have only vertical lines but to have picture at startup.
    • Improvement to avoid reboots when playing 3D via Blu-ray or Astra 3D.
    • Improvement to get positive DVB-S Unicable installation with Technisat equipment.


    QF2EU_0.68.18.0 (Date published: 2013-04-12)
    • Solution about consistent behaviour of the EXIT key.
    • Home screen adaptation for Germany. (Kabel/Antennen Fernsehen)
    • Hebrew text disabled in Now en Next + 8 days EPG. (Mainly solved for Israel market)
    • Improvement stability behaviour when starting up from HDMI source.
    • Live TXT subtitles from broadcast no longer shown during playback of a recording without
    • BBC iPlayer, video and radio program is functioning again.
    • Solution about sometimes no connection to Philips Smart TV portal during virgin installation.


    Best regards,
    Ina
    Last edited by Philips - Ina; 10-18-2013 at 10:51 AM. Reason: Adding link to Technical Thread

  2. #2
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    This is so disappointing. We've been waiting 6 months now for Philips to fix the flashing ambilight issue with 24p material and in this version it's still not fixed

    I'm quickly starting to lose faith in the Philips software engineers.

    Can you please let the development team know that this is starting to become a critical issue and should be at the top of their list to fix ASAP!

  3. The Following User Says Thank You to MauriceW For This Useful Post:

    Toengel (10-18-2013)

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    thats the reason that i have leave the philips/tpvision brand.
    after struggle 5 years now, there is no stable/good SW.

  5. #4
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    I don't even know what this means
    - Solution for screen edges reset.

    Quick start up implementation is better, that's a good thing.

    Same rants as before:
    - Netflix can't be run on custom image settings.
    - Youtube is just crazy slow and unstable. (well actually the whole Smart TV section is)

    Still hoping that they ditch the whole current software and make a completely new software and GUI overhaul from ground up. Cause this is garbage that won't change with little patches placed here and there. Of course this is something they won't do. Just saying.

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    ============================
    TV Model: 40PFL8008
    Previous Firmware: not sure, the factory installed one, 68.xx

    Please note that I did upgrade as written, unplugging power, etc. Also, I reset to factory defaults few time, and also did few reinstallations on TV. Nothing helps.

    Positive:
    +
    +
    +

    Negative:
    - issue 1. Screen Edges setting is not saved for Analogue channels.
    e.g. the default setting is 10. I can set the slider for example to 5, it works. But as I switch to another analog channel, the image changes again as if the slider is at 10, but the slider still shows 5. Moving the slider to 6 and back to 5 resets the image to 5, but its not kept when I switch channels. This problem appears on any picture format setting, from autofill to unscaled. Please take it seriously. Its not a usage problem. Its a real bug.

    - issue 2. Switching from unscaled or autozoom Analog channel to USB or Network and back to Analog channel stretches the image horizontally as if the format is set to "wide screen", with COMPLETE LOSS of sharpness. Format setting is still the original, and changing to any other format DOES NOT HELP. Switching TV off and on DOES NOT HELP! Only switching to HDMI input and back resets the picture to original format.

    - issue 3. Implementation of "unscaled" picture format is wrong. In my other 40 PFL5507, when I set picture format to unscaled, the image is centered on the screen with original pixel to pixel proportions. This can be seen when you set the HDMI out on BDP3385 to 480/572p. This is how it should be.
    With 40pfl8008, the image is still stretched to full screen, which is not what "unscaled" should do. This is rather "autofill" behavior.

    - issue 4. Implementation of "autozoom"- it does not keep the aspect ratio of unscaled. The whole idea of autozoom is to zoom to the nearest screen edge while keeping the aspect ratio. In 8008, the autozoom provides more horizontal stretch then unscaled format. E.g. the circle is round on unscaled, but becomes slightly wider horizontally, like ellipse, on autozoom. It is acceptable for autofill format, but autozoom should keep the aspect ratio of unscaled image.

    - issue 5. compared to pfl5507, the image is not as sharp, even with sharpness on 8008 set to 10 and advanced sharpness to on. Also, I noticed on HDMI input, any screen edge setting greater than 0 kills the sharpness.

    - issue 6. Playback of 21:9 material via USB. I expect the image to have black stripes above and below the image when the format is set to unscaled. Nevertheless, unscaled fills the whole screen the same way as autofill, with distorted aspect ratio. Only autozoom provides the correct aspect ratio. This is very different from pfl5507, where it works correctly.

    - issue 7. upscaling is very rough, the diagonal lines have distinct zigsaw edges on material with lower resolution than 1080, visible 3 meters apart from TV

    OVERALL: there seem to be many problems with TV internal scaler and its sw implementation. A premium product like pfl8008 should not have such problems, considering the price and competition.
    Last edited by blah; 10-18-2013 at 11:46 AM.

  7. #6
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    Hi,

    regarding issue 6. Make sure your BDP is set up to "16:9" and _NOT_ "16:9 widescreen".

    Toengel@Alex

  8. #7
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    Quote Originally Posted by Toengel View Post
    Hi,

    regarding issue 6. Make sure your BDP is set up to "16:9" and _NOT_ "16:9 widescreen".

    Toengel@Alex
    Sorry, I mixed up - this issue is related to 21:9 playback from USB, not HDMI. HDMI works as supposed. But when I play the same material on internal TV media player from USB, unscaled format fills the whole screen, and autozoom plays as supposed.

    Thanks,
    Dmitry

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    HI Toengel,

    sorry, I confused. The issue 6 is related to internal TV media player, not HDMI. I get the described behavior when I play 21:9 material from USB.

    Thanks,
    Dmitry

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    HI again,

    re issue 2 - correction. I assumed the relation of this issue to Perfect Pixel engine. Not sure this is true, as I just tried to change the PMR and Clear LCD after switching from USB to analog, and it does change the image, albeit hard to see because of sharpness loss. Though, the image remains stretched, which is the main issue.

    Cheers,
    Dmitry

  11. #10
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    Hi Friends,

    after 4 years i decide to leave the philips/tpvision brand.
    i have return my 55PFL8008 to the shop.
    because on this moment the smart tv from philips with the SW is not working like i want it to be.
    I need fast menu's , stable SW, No problems with hdmi, CEC, ect.

    I keep on looking here on the forum to follow and see if the developers can make a stable and strong SW.

    stefano

  12. #11
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    Dear Philips workers,

    Hereby my 2 biggest concerns:

    - Ambilight flickering when playing MKV files with my media player. The ambilight works perfectly except for 24p files, so this must be a software problem.
    - Connectivity by UTP cable is unstable. This is a real big problem, i connected my TV with a UTP cable.
    When browsing NET TV and playing a file from RTL XL or 'Uitzending gemist' it always quits within 1 - 10 minutes. The file stops playing, TV goes back to smart TV main screen. Here is what i tried:
    - Other UTP cable, nothing changed
    - Other UTP socket from other place in my house, nothing changed
    - Connecting a 42PFL9664 to the same UTP socket and cable, works perfectly.
    - Today they replaced the motherboard (SSB), nothing changed.
    Everytime when i make a hard reset (removing electricty cable) and setup a new cabled connection, the connection works, but it drops out everytime after 1 - 10 minutes. I have no other conclusion that this must be a software failure, since my other Philips television is working fine. The Philips helpdesk can not help me any further. Please check this problem and fix it in the next firmware. Please contact me if you have any questions or have tips to fix this.

  13. #12
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    Quote Originally Posted by MauriceW View Post
    This is so disappointing. We've been waiting 6 months now for Philips to fix the flashing ambilight issue with 24p material and in this version it's still not fixed

    I'm quickly starting to lose faith in the Philips software engineers.

    Can you please let the development team know that this is starting to become a critical issue and should be at the top of their list to fix ASAP!
    I am so agree with you. You buy a television of this kind and price just to watch material like this. How in heavens name it takes so long to eliminate a basic thing like this. I am 3 firmware versions behind because of all warnings mentioned in this forum. You are starting to lose faith but i already lost it.

  14. #13
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    The ambilight flickering even happens on the green/blue menu screen when "Browsing the Network"
    I got in touch with Support by phone/email.. at the minute they have me on a "wild goose chase" asking me to re-install the software/ re-install the TV... It's a Glitch in how the software was upgraded/installed apparently?
    What I'm actually going to do is NOTHING because I doubt it will make any difference at all.
    I also have freezes/reboots when using the TV guide.. and how do I get my iPhone to pair with the TV so I can use the tv guide on my phone - I follow the instructions on the phone but I can't find it on the TV??
    That being said it's still a great TV, I just wish that they would sort their support and software out.
    Last edited by Skinnez; 11-06-2013 at 12:26 PM.

  15. #14
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    Hi,

    to couple your TV with your Smartphone:

    - set up the TV to use the EPG from Network (IP-EPG)
    - start IP-EPG
    - press yellow button to see the link code
    - enter this code in the MyRemote app

    Toengel@Alex

  16. #15
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    Yes I have done this many times now, all I see when I press the yellow button is the recordings page?? No code
    Has anyone got this working on this TV??

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