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  1. #1
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    42pfl6008 shutting off for 20 seconds, then turning on

    Hey guys,

    My 42pfl6008 is randomly shutting off for 20 seconds, then turning back on. It's not overheating and it seems to only do it when I am watching cable tv (as opposed to when I am watching netflix, etc.).

    I have also had some problems where my screen goes either completely multicolor or goes black with a few colors at the top, so generally speaking the picture just seems to get weird every once in a while - but this turning off and then on again is super annoying.

    Thanks for your help

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    Philips - Ina's Avatar
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    Quote Originally Posted by rylo View Post
    Hey guys,

    My 42pfl6008 is randomly shutting off for 20 seconds, then turning back on. It's not overheating and it seems to only do it when I am watching cable tv (as opposed to when I am watching netflix, etc.).

    I have also had some problems where my screen goes either completely multicolor or goes black with a few colors at the top, so generally speaking the picture just seems to get weird every once in a while - but this turning off and then on again is super annoying.

    Thanks for your help

    Hi rylo,

    Apologies for the late reply.

    Could you please try to play the HD Demo Video from the Setup menu? Do you experience the same effects there?

    Do you have any external devices connected? Please try to remove these and see if the issue persists.

    Please check the signal quality and strength on your cable channels:

    While on a channel, press OPTIONS > Status

    Please ensure that the Signal Strength and Quality are at above least 60%. For the TV to perform optimally, they should both be above 80%.

    Best regards,
    Ina
    Forum Mod

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