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  1. #1
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    SHL5605BK Serial number

    Hello!

    My Philips Headphones CitiScape Downtown right earpiece stopped working recently and to get it into repairs at the retailer I need a serial number. Unfortunately, I think I've lost the original box. The headphones were bought september last year, in Sweden from a company called CDON.com.

    How do I find the serial number for my product?

    Thank you in advance.

    /Gustav

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    Dear LibelloMello,

    Thank you for your post on the Forum.

    You would need the proof of purchase - it can be also email confirmation from the shop. Then, I would recommend you to contact the Local Consumer Care which will assist you with the exchange/repair of the unit. You can find the contact information here:
    http://www.support.philips.com/suppo...userCountry=se

    Kind regards,
    Philips Moderation Team

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