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  1. 04-30-2011, 10:27 PM #1
    ombre23
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    BDP7500B2/12 - Can't read Avatar Blu-Ray Long Version

    Hi,

    I have a BDP7500B2/12. I've just installed the upgrade 1.56 and I still can't read Avatar the long version in Blu Ray. Any idea on what I could do?

    Cheers,

    ombre23
  2. 05-01-2011, 09:11 AM #2
    Toengel
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    Hi,

    to help the Philips support, please state the barcode of your BD (labeled on the back side of your cover).

    Toengel@Alex
  3. 05-01-2011, 07:02 PM #3
    ombre23
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    Ref EAN du Blu Ray: 3 344 428 0433 53 6/
    Probleme description:
    I insert the blu ray, appears the protection against illigal copies message and then after exactly 8 seconds, I have a lack screen and I have no other options than to eject the blu ray.

    Thanks for your help.
    Last edited by ombre23; 05-01-2011 at 07:05 PM.
  4. 05-01-2011, 07:32 PM #4
    Toengel
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    Hi,

    you can first disconnect the BD player from network (to supress the BD live feature) and/or wait some minutes... this helped some users...

    Toengel@Alex
  5. 05-03-2011, 07:37 AM #5
    Carin
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    Guess Toengle is referring to this topic:
    http://www.supportforum.philips.com/...Avatar-blu-ray

    try wait for a few mins. if that doesn't help, this should be a prob I think
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