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  1. #1
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    MKV and subtitles

    Hi,

    Why I am not ante to choose embedded subtitles within the MKV format?

    Is this an issue or why is it not supported? If not, when is it supported?

    Best regards,

    Thanks in advance.

    Heck

  2. #2
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    Quote Originally Posted by HeckBerry View Post
    Hi,

    Why I am not ante to choose embedded subtitles within the MKV format?

    Is this an issue or why is it not supported? If not, when is it supported?

    Best regards,

    Thanks in advance.

    Heck

    Hi HeckBerry.

    Could you please provide your TVs full model number?

    Best regards,
    Ina
    Forum Mod

  3. #3
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    Hi Ina,

    It's a 55pfl7008K/12.
    Still curious why subtitles are not supported.

    Best regards,
    Heck

  4. #4
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    Quote Originally Posted by HeckBerry View Post
    Hi Ina,

    It's a 55pfl7008K/12.
    Still curious why subtitles are not supported.

    Best regards,
    Heck

    Hi Heck,

    Could you please supply the following information so I can investigate the issue?

    - Full model number including the "slash code" (/12 or /60) (already provided, thanks)
    - Serial number
    - Software version
    - File container codec information
    - Subtitle playback fails over network or USB?

    For any other users experiencing issues with embedded subtitles in MKV containers, please also supply this info.

    You can send it to me in a private message, if preferred, with Subject "MKV SUBS issue".

    Thanks!

    Ina
    Forum Mod

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