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  1. #1
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    Cant register WAS6050 with internet radio service

    Trying to register my WAS6050 music station for internet radio using wired internet on automatically assign IP and after performing factory reset.

    After entering email address in the internet Radio screen, I get asked for a password. I haven't set any password but tried my Philips account password but received error message that password was invalid.

    I do receive the email from Philips and am able to complete product registration on Philips web site

    When I try and access internet Radio I just get asked for email address again

    I have noticed in the reg users page on my device it says all user accounts have been used (but not created by me) and I cant delete any of them

    I would really like to get my device working for internet radio otherwise I will have to return my device

    Thanks for any help -- not sure if this needs Philips to reset device at their server

  2. #2
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    Philips - Rafal's Avatar
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    Dear lucidamike,

    Please try and register via device again following the steps below:

    1. Initiate registration on device.
    2. Enter Email ID on the device.
    3. Click on the link in the email which has been send to the user.
    4. Complete the registration on MyPhilips website.
    5. Then enter the password on the device.

    If the problem persists please send me a private message with the MAC address & registration email and I will escalate the issue.

    Kind regards,
    Philips Moderation Team

  3. #3
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    Hi Rafal,

    Could you please detail how to reach step #1 "Initiate registartion on device"?
    I am having the same registration issue on a WAS7500.

    Many Thanks!

    Quote Originally Posted by Philips - Rafal View Post
    Please try and register via device again following the steps below:

    1. Initiate registration on device.

  4. #4
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    Hi pimousse,

    You need to use the 1-way remote control for the registration process.

    Please refer to page 55 in this manual:

    http://download.p4c.philips.com/file...05_dfu_eng.pdf

    Kind regards,
    Philips Moderation Team

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