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  1. #1
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    Impossible to register

    Hello, i tried to register on the forums with my proper Philips account where i have my product(s) registered. When i'm trying to log in i'm asked to enter a nick name. At this point i'm told my birth date is invalid.

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    I tried to register another account last week but got an error (404). This seems remedied but not the above problem.

    The problem is probably due to date conversion. I believe i registered my account with Philips Sweden and the problem is transferring the date to US date format. I tried changing sites and update my birth date but with no avail.

    Please contact me personally if any further information is needed, but i believe a technician can easily reproduce the problem.

  2. #2
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    I confirm this. Tried few times always the same error.
    When changed date to "one digit" date, then it worked.

  3. #3
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    I have had the same problem.
    My birthday is december 19.
    Based on the information provided by Plupp I made a new account.
    This time I entered december 12 as my birthday.
    This worked well, no invalid birthday report after entering the nickname.
    I believe that during the confirmation process the month/day are swapped which makes 19 an invalid month.

  4. #4
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    I've managed finally to register at this forum after using the philips.de website to update the date registered for my Philips account that was created on the philips.se website, so I can confirm that this forum does not accept yyyy-mm-dd, it has to be in dd-mm-yyyy format.

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