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  1. #1
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    Philips DVD home theater system HTS3100 DivX Ultra

    Hi I have a Philips DVD home theater system HTS3100 DivX Ultra system which i bought a few years back however the surround sound continues the work but anytime I try to play a disc it says no disc. Could anyone please have a solution. Thanks, padraigr

  2. #2
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    Dear padraigr,

    Can you give us some more information please?

    1. What disc are you trying to play? Have you tried other discs?
    2. When was the last time it played discs correctly?
    3. How long have you had this issue?
    4. What troubleshooting steps have you taken so far?

    Any other information that may help us troubleshoot the issue.

    Kind regards,
    Philips Moderation Team

  3. #3
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    1. What disc are you trying to play? Have you tried other discs?
    I have tried numerous discs & the message I constantly get is "no disc"

    2. When was the last time it played discs correctly?
    Probably 6 months ago I dont play that many discs

    3. How long have you had this issue?
    Approximately 6 months

    4. What troubleshooting steps have you taken so far?
    I don't know what steps to take

    Thanks

    Padraig

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    If I dont get my dvd player to work i would like to replace it without replacing the cinema system, reason too costly, so I would appreciate if someone could recommend a philips dvd player that i can connect my speakers to. Many thanks, Padraig

  5. #5
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    Dear Padraig,

    I suggest you have your player checked by a qualified technician as I suspect a technical fault in your device.

    Kind regards,
    Philips Moderation Team

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    I'm not being smart but so much for the advice. I went and bought a DVD lens cleaner & hey presto it now works. Why couldn't you offer that solution?

  7. The Following User Says Thank You to padraigr For This Useful Post:

    Philips - Rafal (01-03-2014)

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