New Program Guide! (IP-EPG).

[Paulw]

Since IP-EPG update in August I find a lot more channels in list to identify then before. And there are a lot I did missed before.
But assigning doesn't work if I try to choose from found matches. If I try to leave search input the hold identify dialogue does cancel and I'm not able to choose the proper name from the list.
Only if I scroll through the large list I can assign the channel. But it takes me about 10 to 15 minutes per channel and some times it did occur that my assignments were lost (after total power off or may be some other events - don't remember exactly) and I have to assign again...

Is there already a date?

I found it was a real dissatisfier to not be able to use the IP-EPG on my 9705 with Ziggo CI+

Paul

[bta]

Hi,

observed another bug at IP-EPG:
0.) I refer to the German version of IP-EPG; don't know how this behaves in other country/language settings.
1.) When IP-Starts: The first line is "Day | DD Month YYYY, HH:MM" that is very fine
2.) Now hit options button and choose "select day"; Choose "tomorrow" in the list that pops up
3.) The first line has now the format "Day Month DD YYYY" that differs to the start up format described at 1.)

I assume that this bug is present at all country settings which do not use the English date format as default.


Idea to improve the UI: What I miss is the possibility not only to select a date but also a time.
For example:
it is Thursday 11pm and I want to now what is on TV on Friday 08:15am.
I start IP-EPG
I choose Friday (TGIF)
Now I'm on Friday 11pm and I have to hit the navigation button ">" very often until I'm on Friday 08:15am

Solution: Add an Option "Select Time"; Pop up a List which contains "0:00;1:00;2:00;...;23:00" (for German setting )

regards
bta

[Toengel]

Hi bta,

I added this in my bug list: http://www.supportforum.philips.com/...mware-(TV550R1)

Toengel@Alex

[Lassy]

Within a few weeks we will release IP-EPG for NL.

Is there an update on when we can IP-EPG expect to be working?

[Erikrijnders]

Is there an update on when we can IP-EPG expect to be working?

Indead, few weeks are over by now!

[Toengel]

Hi,

I have a ERROR 500 at the moment on the IP-EPG... does somebody else has this problem, too?

Toengel@Alex

[Philips - Mark]

There is indeed a problem with the IP-EPG.
It will be fixed within 15 minutes.
Turn your TV off and on to restore the IP-EPG.

[Lassy]

There is indeed a problem with the IP-EPG.
It will be fixed within 15 minutes.
Turn your TV off and on to restore the IP-EPG.

When will it be "fixed" for The Netherlands (DVB-C/Ziggo)? It was supposed to be activated last month.
Sorry for asking it again but you might have missed my (and Erik's) reply as you did answer Toengel's question straight away.

[Philips - Mark]

Expanding IP-EPG for the DVB-C users in the Netherlands will create a huge extra demand.
To be on the safe side, we decided to expand the capacity of our systems first.
This is done, we are in the final testing phase.
When all test results are OK, we get the “go” turn it on.

[Toengel]

There is indeed a problem with the IP-EPG.
It will be fixed within 15 minutes.
Turn your TV off and on to restore the IP-EPG.

Hi,

is this already fixed? Is it sufficient to switch off to standby or do I need to hard switch off the TV?

Toengel@Alex

[kembser]

Hi,

for me IP-EPG still doesn't work correctly. PIP disappeared on my 7605H/12. The first page of channels with their programs appears, but it is impossible to scroll or to go to another page.

I already cleared NetTV history and switched off the TV.

[Erikrijnders]

Expanding IP-EPG for the DVB-C users in the Netherlands will create a huge extra demand.
To be on the safe side, we decided to expand the capacity of our systems first.
This is done, we are in the final testing phase.
When all test results are OK, we get the “go” turn it on.

Thanks for all the responding! This is what we want on this forum! In the past there was no communication at all an thats frustrating. So a thanks for that!

[Chrissie18]

Thanks for all the responding! This is what we want on this forum! In the past there was no communication at all an thats frustrating. So a thanks for that!

I agree! And also compliments for providing that feedback....

[Dutchtronic]

........ This is what we want on this forum! In the past there was no communication at all an thats frustrating.........

Hi Erik,

My experience in this forum shows that Philips communicates very well (bearing in mind that it was set up as a user-to-user forum) but, I must say, in the past you also have not always been communicating very "friendly" towards them, so I guess this also reflected in their communication towards you. We all should treat others here like we want to be treated ourselfs.....

So far, a lot of my questions/issues with my TV has been solved by reading this forum thanks to all posters and Philips. So guys (girls?), keep up the good work!

[Erikrijnders]

Hi Erik,

My experience in this forum shows that Philips communicates very well (bearing in mind that it was set up as a user-to-user forum) but, I must say, in the past you also have not always been communicating very "friendly" towards them, so I guess this also reflected in their communication towards you. We all should treat others here like we want to be treated ourselfs.....

So far, a lot of my questions/issues with my TV has been solved by reading this forum thanks to all posters and Philips. So guys (girls?), keep up the good work!

I am on this forum for a year now and I had every reason to tread Philips like I did. Not reaction on things that customers are angry about is the worst you can do. And no, Philips didnot react in the past on nothing. Nowadays (last few months) this is a lot better!