Netflix App Displays in Wrong Aspect Ratio

[bjeunink]

Hi,

Sometimes when startup Netflix it is shown in the wrong Aspect Ratio (oversized)

After restarting the app this problem is mostly gone, but it's a returning fact.


How come?

[Philips - Rafal]

Dear bjeunink,

1. What is the model number of your player?
2. Is software up to date?
3. Does it only happen with Netflix app?

Kind regards,
Philips Moderation Team

[bjeunink]

Dear bjeunink,

1. What is the model number of your player? = BDP7700 (what else...)
2. Is software up to date? = 3.71
3. Does it only happen with Netflix app? = so far as I know, yes

Kind regards,
Philips Moderation Team

...............

[Philips - Rafal]

Hello,

Have you tried factory reset?

Kind regards,
Philips Moderation Team

[bjeunink]

It just game back from reparation for the 2th time,... updated and well.

Second, I havn't had this issue before.

[Philips - Rafal]

Dear bjeunink,

Please clarify if the issue started after the unit has been repaired?

Kind regards,
Philips Moderation Team

[Philips - Rafal]

Dear Users,

There is no active discussion in the past 14 days in this topic. For that reason, the topic has been closed now.

In case you want to continue the discussion, you can start a new topic or send me a PM to re-open the topic.

Kind regards,
Philips Moderation Team