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  1. #1
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    Unhappy Can not connect my B120 outside my private network

    Dear all,

    I have two B120 working in different locations (actually different cities). One of them works like a charm (perfect). The second one, which is intended to be used to monitor my little baby works really well inside my private network with my I-devices. Unfortunately, when I try to connect it remote (another intranet or 3G), it doesn't work (the app says my camera is offline). Also when I try to connect to the camera with the webview app (web site), in the same network as the camera, the camera appears to be offline.

    I'm getting frustrated as I tried to change ISPs but it still doesn't work. By the way, i have two different ISP (10MBits and 50 MBits - two different routers). The other camera is working quite well in a ISP connection of only 1MBit and a chip router.

    I tried to use the Yoics tools, but they are out of service due to JAVA issues. I don't know if there's something in my private network blocking access. I already sent the e-mail diagnosis from the iphone app.

    Does anyone have a clue?

    Thanks in advance.

    Best regards,


  2. #2
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    Philips - Katerina's Avatar
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    Hello participants of the thread and forum members in general!

    Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

    Kind regards
    Philips – Katerina

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