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  1. #1
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    Post Go GEAR Mix SA5MXX Freeze

    Hi.

    I hope that someone could help my problem.

    I bought Go GEAR Mix mp3 player SA5MXX last summer.
    I enjoy listening until last week.

    One morning I did notice "Philips" on display and
    any button did not work. I was not sure whether it was on or off.
    I thought that was running out of buttery.

    So I connected to PC to charge up, but the display still showed
    "Philips" and no charging sign. Probably not connected and not charging.

    And I decided to press reset button, but did not work.

    I did look through Philips HP and read through troubleshooting Q&A.

    I downloaded songbird to re-fromat the player, but PC did not recognised
    the player. So did not work. Repair thing was same.

    Any could help and sort out my problem.

    Here is the last resort and thank you for reading.

    A

  2. #2
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    Philips - Rafal's Avatar
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    Dear Akira,

    Please refer your unit to a service centre as I suspect a technical fault in the device.

    Kind regards,
    Philips Moderation Team

  3. #3
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    Dear Users,

    There is no active discussion in the past 14 days in this topic. For that reason, the topic has been closed now.

    In case you want to continue the discussion, you can start a new topic or send me a PM to re-open the topic.

    Kind regards,
    Philips Moderation Team

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