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  1. #1
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    42pfl7008 looses favorites

    hi,
    The tv is loosing it's favorites for the 4th time now. I have installed .46fw and did a new installation. Any experiences with this issue?
    I will now update to .50 and see how it goes.
    thx paul

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    Quote Originally Posted by goodmans View Post
    hi,
    The tv is loosing it's favorites for the 4th time now. I have installed .46fw and did a new installation. Any experiences with this issue?
    I will now update to .50 and see how it goes.
    thx paul

    Hi goodmans,

    The loss of favourites channels is usually connected to channel updates from providers. When providers update their channel list channels on a favourites list can possibly be removed as a result.

    If your channel provider allows it, you can disable the automatic channel update:

    HOME > [Setup] > [Channel settings] > [Channel installation] > [Automatic channel update] > Off.

    If this option is greyed out it is due to restrictions to your channel service.

    Best regards,
    Ina
    Forum Mod

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    hi Ina,
    Thank you for your quick and clear reply. When I am home I will check this information. And will also check the other information you have requested on the other subject.
    Thanks,
    Paul

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    hi Ina,
    Indeed the section has been greyed out. Will try to change this setting in my provider profile.
    Thanks
    Paul

  5. The Following User Says Thank You to goodmans For This Useful Post:

    Philips - Ina (04-14-2014)

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