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  1. #1
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    Can not play DVD on a BDP9500

    Hi,


    I just bought a used BDP9500. It works like a charm with BD but when I insert a DVD: Boom!

    The screen goes all weird and if I am lucky I will see something that mostly resembles poor analogue reception - lots of static and mostly black and white. Usually it all ends in HDMI signal lost on the telly.

    I have tried to change the video rate on HDMI but to no avail. The funny thing is that if it goes all haywire, and I eject the DVD and then change the video rate I (most of the times) get a good signal back - but that is only the start screen (play disc, play USB, settings). The second I insert the DVD it goes back to black or static.

    BD plays fine. More than fine. The BDP9500 is a very nice BD player. I just wish I could use it as a DVD player as well.

    The telly is a brand new Samsung 46" thingy, BTW. I have upgraded the FW of the BD player to 1.09 (the latest).


    Cheers,

    K
    Last edited by koenig; 01-18-2014 at 08:37 PM. Reason: spelling and version info

  2. #2
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    I tried with a new HDMI cable - not that I expected it to work, rather just to make sure that it was definitely not the cable. It was not the cable - still the same problem...

  3. #3
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    Philips - Rafal's Avatar
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    Dear koenig,

    Please check if your player supports the region code of the DVD.

    Kind regards,
    Philips Moderation Team

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    Quote Originally Posted by Philips - Rafal View Post
    Please check if your player supports the region code of the DVD.
    I have done that - I have, as I mentioned, also tried to play a movie from a USB memory. The result is exactly the same, regardless if I try a DVD or a movie from the USB memory. When I play a BD, on the other hand, everything works splendidly.


    It seems to me as if there are two separate circuits in the machine - one for Blu-ray and one for DVD/AVI/etc. Could it be that one circuit is damaged somehow?

    My reasoning is that technically is DVD/AVI/MP4 related, but Blu-ray is a different beast alltogether. Just a thought.

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    Dear koenig,

    I have escalated your issue to the Technical Team.
    I will get back to you as soon as possible.

    Kind regards,
    Philips Moderation Team

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    Dear koenig,

    I have been advised by Technical Team that the symptoms you are describing indicate a technical fault in your device that need to be addressed by a qualified technician.

    Please refer your unit to a service centre.

    Kind regards,
    Philips Moderation Team

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    Dear Users,

    There is no active discussion in the past 14 days in this topic. For that reason, the topic has been closed now.

    In case you want to continue the discussion, you can start a new topic or send me a PM to re-open the topic.

    Kind regards,
    Philips Moderation Team

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