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Topic: Skype issue

  1. #1
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    Skype issue

    Hi,

    First of all sorry for my english :-)
    I have a 47PFL6907 TV and have an issue with skype application. I have updated the software of the TV in December 2013 and after it worked but sometimes was problem with it. (application is hung, frozen).
    I wanted to use it on the weekend but it was 100% unsuccessful. I could log in but after it the TV automatically restarted. I tried it many times but no success. Between the attempts turn off/on the TV manually or removed the power cable, wait 1 minute and plug in again. But nothing.
    Could it help to reinstall the software again? Or is it a known issue?
    I am a system engineer so I think it is not an amateur failure from me :-)

    Could somebody help please to resolve it?
    Many thanks

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    Hi,

    - shut down TV
    - unplug Skype camera
    - restart TV
    - shut down TV
    - replug Skype camera
    - restart TV

    Toengel@Alex

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    Hi,
    I tried that you suggest me but no success. The result is the same.
    Another interesting thing after the authentication the opening of the application skype is very slow. Other apps are fine on smart tv.
    Maybe anything else?
    Many thanks,
    Gabor

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