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  1. #1
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    white marks on screen 37PFL8605H/12

    Hello all

    I´m from Portugal, so I apologise if my english is a little bit "rusty"...

    Longstory short, I´m having problems with my TV that gets white marks on screen after a little usage...the marks are very odd becouse they look like smoke and they appear and disappear without "warning" and I can´t seem to find the source of the problem (nor the technicians).

    I bought it on 16-11-2011 and in 29-11-2011 the problem "popped" up

    The TV have had a display replacement and a LCD display clean from the techinicians while in the warranty time period, but the problem persisted and their answer was that in the 2nd time they haven´t noticed any mark spots or white marks (!?) well, maybe it´s becouse they come and go...go figure.

    Can someone enlight me please and explain to me what´s the source of the problem?It seems like I bought a 600€ beautiful TV with a very nice ambilight, but with a BIG problem that cannot be solved and no one gives me a solution for it.

    Sorry "guys" but for my first "philips" I wasn´t expecting this kind of "treatment"...

    I´ll attach some pics. of the problem.

    Thanks in advance!
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  2. #2
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    Hello...anyone can help!?

  3. #3
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    Hi sergiopinto,

    I've had a look at the pictures and looked over your information.

    I am unable to tell you what this may be caused by as it could be just about anything. The fact that it is a periodic issue makes this quite an unusual occurance. It's certainly not something I've seen before and it does not appear to be an ordinary screen fault.

    Best regards,
    Ina
    Forum Mod

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