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    HDMI Not Working with UVERSE

    I just switched to UVERSE and I can not get a picture or sound using HDMI. I updated to the lastest firmware which is supposed to have fixed the issue but did not. Information on the firmware version and TV are below. Please provide a solution to this issue.

    TV: 50PFL3807/F7
    Firmware: V_124_0

    Please let me know if you need any more information.

    Thanks

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    Quote Originally Posted by MrTCS View Post
    I just switched to UVERSE and I can not get a picture or sound using HDMI. I updated to the lastest firmware which is supposed to have fixed the issue but did not. Information on the firmware version and TV are below. Please provide a solution to this issue.

    TV: 50PFL3807/F7
    Firmware: V_124_0

    Please let me know if you need any more information.

    Thanks

    Hi MrTCS,

    For US provider specific issues, the best solution is to contact the US customer service team directly:

    http://philips.to/19esV9w

    They will be able to help you resolve your issue.

    Best regards,
    Ina
    Forum Mod

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