Disc tray problems

[FEDUPNIK]

Disc tray keeps on poping in and out randomly. Can this annoying head ache be sorted out nicely or shall I use a hammer?

[Philips - Rafal]

Hi,

What is the model number please?

Regards,
Philips Moderation Team

[FEDUPNIK]

Hi,

What is the model number please?

Regards,
Philips Moderation Team

Hi Model number is BDP3380/05 May I just add that I have only used this machine 5 times. The tray pops in and out randomly when there is no disc in there and the unit turns itself on and off.

[Philips - Rafal]

Dear FEDUPNIK,

Which country are you based in please?

Kind regards,
Philips Moderation Team

[FEDUPNIK]

Dear FEDUPNIK,

Which country are you based in please?

Kind regards,
Philips Moderation Team

I am in England.

[FEDUPNIK]

I am in England

[Philips - Rafal]

Dear FEDUPNIK,

Please restore factory settings. Refer to page 18 of the following user manual:

http://download.p4c.philips.com/file...05_dfu_eng.pdf

Kind regards,
Philips Moderation Team

[Philips - Rafal]

Dear Users,

There is no active discussion on this topic for quite some time. Therefore, we may close the topic for the moment. In case you want to discuss further, you may start a new topic or send me a PM to re-open the topic.

Thanks for your understanding in advance!

Kind regards,
Philips Moderation Team